Summary
Overview
Work History
Education
Skills
Timeline
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Melena Dukes

Austell

Summary

Accomplished Executive Administrative Assistant with a proven track record at U-HAUL Co. of Georgia, adept in accounts payable and fostering customer relationships. Leveraged strong problem-solving skills and office management to ensure zero discrepancies in financial processing, enhancing company efficiency. Excelled in maintaining information confidentiality, embodying a dedicated team player mindset while boosting profitability and client loyalty.

Overview

24
24
years of professional experience

Work History

Executive Administrative Assistant

U-HAUL Co. of Georgia
09.2016 - Current
  • Perform efficient and accurate processing of vendor invoices and incoming payments meeting all deadlines with zero discrepancies.
  • Audit vendor invoices for appropriate documentation and validity prior to payment.
  • Demonstrate month-end closing procedures, ensuring all invoices are processed on time to reflect accurate financial statements.
  • Maintain confidentiality when handling sensitive information, protecting company interests and employee privacy.

General Manager

Variety Wholesalers Inc.
04.2013 - 06.2016
  • Hired, trained and evaluated team members as well as coached and mentored on customer service etiquette and standards.
  • Managed a diverse team creating a positive work environment and high customer satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with customers, vendors and partners to ensure long-term success and loyalty.
  • Prepared daily sales reports and bank deposits.

Area Manager

Ross Department Store
08.2010 - 03.2013
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Performed daily operations of all accounting duties ensuring accurate deposits and bank reconciliations.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Implemented effective cash handling policies that minimized discrepancies between recorded transactions and actual balances held at the end of each business day.

Administrative Assistant

The Kroger Co.
01.2001 - 02.2010
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Maintained strict confidentiality of sensitive employee information, ensuring compliance with all applicable data privacy regulations.
  • Managed payroll data entry and processing for 75+ employees to comply with predetermined company guidelines.

Education

Bachelor of Science - Accounting Education

Strayer University
Douglasville, GA
2018

Associate of Science - Business Administration

Lincoln College of Technology
Marietta, GA
05.2007

Skills

  • Expense Reporting
  • Customer Service
  • Office Management
  • Information confidentiality
  • Accounts Payable
  • Invoice Processing
  • Computer Skills
  • Microsoft Office Suite
  • Strong Problem Solver
  • Dedicated Team Player
  • Account Management

Timeline

Executive Administrative Assistant

U-HAUL Co. of Georgia
09.2016 - Current

General Manager

Variety Wholesalers Inc.
04.2013 - 06.2016

Area Manager

Ross Department Store
08.2010 - 03.2013

Administrative Assistant

The Kroger Co.
01.2001 - 02.2010

Bachelor of Science - Accounting Education

Strayer University

Associate of Science - Business Administration

Lincoln College of Technology

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Melena Dukes