Meliah Russell
Atlanta
Summary
Motivated and dedicated individual seeking employment in a dynamic and customer-oriented environment. Possessing a strong work ethic and excellent communication skills, able to work efficiently and collaboratively with colleagues to contribute to positive team environments. Available for flexible and adaptable schedules including weekends, holidays, and full-time shifts. Open to new opportunities and committed to personal growth within a company.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sugarboo
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Cook
Chipotle Restaurant
02.2024 - 05.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Warehouse Associate
Fanatics, Inc
10.2023 - 11.2023
- Supported inventory accuracy and recorded material movements in company software
- Individually Picked orders accurately using handheld scanners
Office Assistant/Receptionist
Nevada Virtual Academy
07.2023 - 09.2023
- Assisted parents with inquiries regarding their child's education & other important documents also regarding their educational and health history
- Scanned, indexed and stored records to manage filing system
- assisted staff with 70% of the enrollment processes & everything else
Sales Associate
Forever 21
02.2023 - 06.2023
- Informed customers of promotions and special offers to increase sales
- As well as helped customers navigate store, complete sales and process returns
- Created great customer experiences with personalized sales support
Hostess/Busser
Red Lobster
10.2022 - 01.2023
- Greeted and seated guests, ensuring a positive dining experience
- Assisted servers in setting up tables with appropriate tableware and condiments
Retail Sales Associate
Bring It Back LV
04.2022 - 09.2022
- Guided customers throughout their shopping experience, Worked on the sales floor, customer greetings, and inputting inventory
- Folding and hanging Clothes
Personal Assistant/Social Media Strategist
Rare Naturals
11.2021 - 03.2022
- Greeted clients, checked them in, and scheduled appointments using salon software
- Assisted with planning and execution of business events, meetings and conferences
- Managed email, mail and text message communications for personal and business use
Hostess
Farmer's Table Cafe
11.2021 - 12.2021
- Warmly greeted and seated guests, including large parties
- Conducted regular inventory counts of menus, silverware, napkins, and other front-of-house supplies
Crew Member/Shift Leader
Tropical Smoothie Cafe
04.2021 - 10.2021
- Managed drive-thru operations and prepared food and smoothies
- Kept wait times low through fast order taking and payment processing
- Addressed customers with friendly greetings and conversations
Education
High school diploma -
Liberty highschool
05.2022
Skills
- Outstanding customer service & assistance
- Money Handling
- Product knowledge
- Store maintenance
- Visual merchandising
- Inventory management
- Time management
- Effective communication
- Employee training
- Client relationship management
- Listening skills
- Multi-tasking strength
- Problem-solving skills
- Goal oriented
- Reliable and punctual
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Store opening and closing
- Sales expertise
- Meeting deadlines
- Upselling
- Adapt to diverse groups
- Sales training
- Strategic planning
- Inventory control
- Policy and procedure adherence
Personal Information
Relocation: Anywhere
Timeline
Sales Associate
Sugarboo
05.2024 - Current
Cook
Chipotle Restaurant
02.2024 - 05.2024
Warehouse Associate
Fanatics, Inc
10.2023 - 11.2023
Office Assistant/Receptionist
Nevada Virtual Academy
07.2023 - 09.2023
Sales Associate
Forever 21
02.2023 - 06.2023
Hostess/Busser
Red Lobster
10.2022 - 01.2023
Retail Sales Associate
Bring It Back LV
04.2022 - 09.2022
Personal Assistant/Social Media Strategist
Rare Naturals
11.2021 - 03.2022
Hostess
Farmer's Table Cafe
11.2021 - 12.2021
Crew Member/Shift Leader
Tropical Smoothie Cafe
04.2021 - 10.2021
High school diploma -
Liberty highschool
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