Melinda Littles

• Laureate Medical Group
• Northside Gwinnett Women's Health
• Medical Education
• Northside Business Office.

Arranged upcoming appointments for specialty doctors for different locations.

Routed calls for patients who needed emergency assistance with the nurse.

Verified patient insurance eligibility benefits weekly, ensuring account billing.

Follow up on the patient referral process to ensure smooth transition of care.

Excelled in giving physicians the proper credit for the training classes they took.

• Provided specialized care for open-heart patients recovering from a variety of heart surgeries.
• Collaborated with registered nurses in giving excellent care to ensure quality patient outcomes.
• Mentored new graduate nurses on basic care for patients.
• Recognized by patients and families with the Bee Award for going above and beyond to ensure patient care.

• Administered electrical muscle stimulation on patients for pain management.
• Handled patient inquiries and concerns with professionalism and care.
• Acquainted patients with therapy procedures by explaining purpose and results of exercises.