Melinda Sellers Umphurs
Leesburg
Summary
Operations and compliance professional with 14+ years of experience managing high-volume, regulated documentation workflows within asset-backed transactions. Proven expertise in lien processing, regulatory compliance, and risk mitigation, supporting an average of 600 secured asset records per month. Experienced leader with a strong track record of accuracy, audit readiness, and cross-agency coordination. Well-suited for financial services, lending, and operations roles.
Overview
17
17
years of professional experience
Work History
Manager, Title Department
Rainey Used Cars
Albany, GA
01.2009 - 01.2026
- Lead daily operations for a high-volume documentation function processing approximately 600 asset records monthly.
- Manage secured asset documentation, including ownership verification, lien recording, and multi-state registration requirements.
- Ensure adherence to state and federal regulations, minimizing errors and compliance risk.
- Serve as primary liaison between internal teams, state agencies, and external stakeholders.
- Supervise and train department staff, maintaining performance standards and quality control.
- Handle escalated customer inquiries professionally.
- Optimize workflows to improve turnaround times.
- Utilize IDMS, DDI, and VITU systems to manage records and ensure data integrity.
- Collaborated with HR to resolve payroll discrepancies and respond to employee inquiries.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Processed and recorded incoming payments to ensure accurate accounts receivable tracking.
- Reconciled accounts payable transactions, ensuring accuracy and compliance with company policies.
Education
High School Diploma - undefined
Cairo High School
Skills
- IDMS, DDI & VITU Systems
- DocuSign
- Microsoft Office
- Intuit quickbooks proficiency
CORE COMPETENCIES
- Loan & Collateral Documentation
- Title & Lien Management
- Regulatory & State Compliance
- Risk & Quality Control
- Operations & Workflow Optimization
- Customer & Stakeholder Support
- Staff Training & Supervision
- High-Volume Transaction Processing
- Audit Readiness & Documentation Accuracy
- Systems: IDMS, DDI, VITU, DocuSign, Microsoft Office
Timeline
Manager, Title Department
Rainey Used Cars
01.2009 - 01.2026
High School Diploma - undefined
Cairo High School