Melissa Brown
Buford
Summary
Enthusiastic team player with exceptional interpersonal and organizational skills. Skilled at working under pressure and problem solving.
Overview
36
36
years of professional experience
Work History
Hospitality Assistant
Oklahoma City Thunder
Oklahoma City
12.2021 - 08.2024
- Game night duties include supervising two arena restaurants for season ticket members and seven lounges for our owners and corporate sponsors.
- Managed events and meetings in arena banquet rooms and at Thunder Launchpad for team and community events.
- Assisted with event setup and breakdown for game day operations.
- Coordinated with vendors to ensure timely delivery of food and beverages.
- Provided customer service support to fans during events.
- Managed inventory of supplies and equipment for hospitality areas.
Tournament Coordinator
Torrey Pines High School Basketball
San Diego
06.2015 - 12.2019
- Designed, developed, and managed the tournament website on the GoDaddy platform.
- Managed the Hospitality Tent during each tournament.
- Supervised the media room and coordinated all social media for the tournaments.
- Conducted pre-tournament meetings with players, coaches, officials, parents.
- Managed registration processes, including data entry and participant communication.
- Collaborated with vendors to secure necessary supplies and equipment for events.
- Collaborated with sponsors to secure donations for tournaments as needed.
- Oversaw setup, breakdown before, after each tournament.
- Created promotional materials, including flyers and posters, to advertise tournaments.
- Assisted in recruiting volunteers to help staff various aspects of the tournaments such as scorekeeping or concessions stands.
- Assisted in training new staff on tournament procedures and best practices.
Retail Business Owner
Hyroop's Big & Tall
Oklahoma City
09.1998 - 08.2015
- Operated a family-owned men's clothing store chain with five stores, and a website.
- Handled all aspects of marketing, including direct mail and email marketing.
- Managed the website, including listings for clothing items and Google Ad Services.
- Attended buying shows and selected merchandise.
Marketing and Promotions Coordinator
Cox Communications
Oklahoma City
02.1995 - 09.1998
- Coordinated promotional events to enhance brand visibility and customer engagement.
Banquet Captain
Marriot Hotel
Albuquerque
01.1993 - 01.1995
- Supervised banquet staff to ensure excellent service quality.
Catering and Sales Assistant
Marriott Hotel
06.1988 - 12.1992
- Worked for the Directors of Sales and Catering, handling all administrative aspects of events and banquets.
Skills
- Event coordination
- Meeting organization
- Vendor management
- Catering management
- Reservation management
Timeline
Hospitality Assistant
Oklahoma City Thunder
12.2021 - 08.2024
Tournament Coordinator
Torrey Pines High School Basketball
06.2015 - 12.2019
Retail Business Owner
Hyroop's Big & Tall
09.1998 - 08.2015
Marketing and Promotions Coordinator
Cox Communications
02.1995 - 09.1998
Banquet Captain
Marriot Hotel
01.1993 - 01.1995
Catering and Sales Assistant
Marriott Hotel
06.1988 - 12.1992