Melissa Davis
Marietta
Summary
Results-driven District Manager with expertise in inventory management, staff development, and customer relationship management. Proven ability to analyze sales data and implement strategies that enhance operational efficiency and service quality.
Overview
3
3
years of professional experience
Work History
District Manager
Jimmy Johns Gourmet Subs
Atlanta
04.2025 - 12.2025
- Managed daily operations across multiple locations to ensure service quality consistency.
- Implemented promotional strategies to boost brand visibility and attract customers.
- Conducted regular inspections for compliance with health and safety standards.
- Facilitated management-employee communication to address concerns promptly.
- Analyzed sales data to identify trends and adapt operations for improvement.
- Reviewed inventory levels at each store to maintain adequate stock availability.
- Trained staff on sandwich preparation and customer service techniques for efficiency.
- Resolved customer complaints swiftly while maintaining high service satisfaction levels.
General Manager
Jimmy Johns Gourmet Subs
Buckhead
04.2023 - 04.2025
- Oversaw daily operations and ensured smooth workflow in fast-paced environment.
- Trained and mentored staff on customer service and sandwich preparation techniques.
- Managed inventory levels and ensured stock availability for peak hours.
- Implemented standard operating procedures for food safety and cleanliness.
- Developed staff schedules to optimize labor efficiency during busy shifts.
- Fostered a positive work culture by encouraging teamwork and communication among staff.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
Skills
- Inventory and operations management
- Sales analysis and reporting
- Customer relationship management
- Staff training and development
- Quality assurance and control
- Data interpretation and analysis
- Conflict resolution strategies
- Goal setting and performance metrics
- Leadership and team development
- Productivity improvement techniques
Timeline
District Manager
Jimmy Johns Gourmet Subs
04.2025 - 12.2025
General Manager
Jimmy Johns Gourmet Subs
04.2023 - 04.2025