MELISSA FERGUSON
Loganville
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
19
19
years of professional experience
Work History
Patient Care Technician
Piedmont Rockdale Hospital
05.2024 - Current
- Utilized vital signs monitoring equipment to measure and record patients' blood pressure, temperature, and heart rate.
- Administered point-of-care testing devices to perform blood glucose checks and other diagnostic tests.
- Prepared and maintained patient rooms by ensuring cleanliness, orderliness, and availability of necessary supplies.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Clerical Assistant
Law Offices of Fitzmore Harris
03.2018 - 04.2024
- Managed incoming phone calls and directed them to appropriate staff members.
- Updated databases and maintained accurate records for various projects.
- Organized files and maintained document management system for easy access.
- Scheduled appointments and coordinated calendars for team members.
Behavioral Health Technician
Ridgeview Behavioral Health
01.2017 - 02.2018
- Help patients with their personal hygiene, such as bathing, keeping beds and living areas clean
- Observes patients to detect behavior patterns and reports observations to medical staff
- Intervenes to restrain potentially violent or suicidal patients by verbal or physical means as required
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Eastside Medical Center
01.2016 - 01.2017
- Help patients with their personal hygiene, such as bathing, keeping beds and living areas clean
- Observes patients to detect behavior patterns and reports observations to medical staff
- Intervenes to restrain potentially violent or suicidal patients by verbal or physical means as required
St. Vincent's Hospital
01.2006 - 01.2015
- Help patients with their personal hygiene, such as bathing, keeping beds and living areas clean
- Take and record measures of a patient's general physical condition such as pulse, temperate and respiration to provide daily information
- Observes patients to detect behavior patterns and reports observations to medical staff
- Intervenes to restrain potentially violent or suicidal patients by verbal or physical means as required
- Complete initial admittance forms for new patients
Education
Certified Nursing Assistant -
Hillendell Medical Training
Lawrenceville, GA01.2022
GED -
Evander Childs HIgh School
Bronx, NY01.1998
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
Timeline
Patient Care Technician
Piedmont Rockdale Hospital
05.2024 - Current
Clerical Assistant
Law Offices of Fitzmore Harris
03.2018 - 04.2024
Behavioral Health Technician
Ridgeview Behavioral Health
01.2017 - 02.2018
Eastside Medical Center
01.2016 - 01.2017
St. Vincent's Hospital
01.2006 - 01.2015
GED -
Evander Childs HIgh School
Certified Nursing Assistant -
Hillendell Medical Training
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