Melissa Johnson
Gray
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Home Care Provider
Self Employed Services
Gray
11.2024 - Current
- Assisted clients with daily living activities and personal care tasks.
- Developed personalized care plans based on individual client needs and preferences.
- Communicated effectively with clients and families regarding care requirements.
- Maintained a clean and safe environment for clients through regular housekeeping duties.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean and well-organized environment for client happiness and safety.
Manager
Circle K Convenience Store
Macon
07.2019 - 03.2023
- Supervised daily store operations and ensured compliance with company policies.
- Managed staff scheduling to optimize workforce efficiency and customer service.
- Trained new employees on store procedures and customer service standards.
- Conducted inventory management to maintain stock levels and minimize waste.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Monitored cash handling procedures for accuracy and security compliance.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Firewatch/Hole Watch
National Boiler service
Trenton
03.2015 - 06.2019
- Monitored work areas for safety compliance during boiler maintenance tasks.
- Communicated hazards to team members and management effectively.
- Inspected equipment and surroundings for potential risks and safety violations.
- Collaborated with technicians to ensure safe working conditions during inspections.
- Trained new employees on safety protocols and proper monitoring techniques.
- Inspected ground conditions to ensure stability before allowing workers to enter an excavation site.
- Verified that proper barricades, signage and lighting were set up around excavation sites.
- Participated in regular safety training sessions with coworkers to stay up-to-date on best practices for hole watch duties.
- Communicated regularly with supervisors about progress of jobsite inspections and any issues discovered.
- Reported any hazardous working conditions or violations to supervisors immediately.
Education
Associate of Applied Science - Business Administration And Management
University of Phoenix
Tempe, AZ 05.2007 - 02.2011
Jones County High
Gray, GASkills
- Personal care
- Care planning
- Medication administration
- Safety compliance
- Staff management
- Customer service
- Training and development
- Inventory management
- Effective communication
- Attention to detail
- Time management
- Relationship building
- Vital signs monitoring
- Medication monitoring
- Fall prevention
- Quality program protocols
- First aid and safety
Timeline
Home Care Provider
Self Employed Services
11.2024 - Current
Manager
Circle K Convenience Store
07.2019 - 03.2023
Firewatch/Hole Watch
National Boiler service
03.2015 - 06.2019
Associate of Applied Science - Business Administration And Management
University of Phoenix
05.2007 - 02.2011
Jones County High