MELISSA LYNN
Atlanta
Summary
Project Manager with a strong background in office operations and expertise in talent acquisition and workforce development. Successfully enhanced employee performance and cultivated a collaborative work environment. Proven track record in process optimization and improving operational efficiency.
Overview
21
21
years of professional experience
Work History
Staffing Specialist
Coworx Staffing
Norcross
05.2021 - Current
- Conducted daily system audits, correcting discrepancies for accurate reporting.
- Onboarded new hires with appropriate departmental assignments to facilitate integration.
- Maintained daily attendance and headcount reports while tracking turnover metrics.
- Developed strategic plans to eliminate I9 compliance issues effectively.
- Performed in-office drug screenings to maintain workplace standards and safety.
- Coordinated monthly job fairs to enhance recruitment strategies and outreach.
- Decreased employee turnover by 31% through implementation of incentive programs.
- Fostered relationships with universities and industry associations to source high-quality candidates.
- Prepare, organize, and maintain employee records, enter, and update system data.
- Process accurate payroll and reconcile invoice payments.
Manager
The Franchise Group
Atlanta
08.2018 - 01.2021
- Oversaw operations, staffing, and sales targets across multiple stores.
- Ensured compliance with all operational policies and standard procedures.
- Trained sales associates through demonstration of effective selling techniques.
- Managed workforce schedules within budgets to ensure adequate store coverage.
- Utilized sales data analysis to formulate actionable plans that drove revenue growth.
- Executed loss prevention investigations to enhance inventory control measures.
- Facilitated community health events at nursing homes, hospitals, and local businesses to promote wellness education and improve customer engagement.
- Directed team in creating strategies aimed at increasing operational efficiencies.
Store Manager
General Nutrition Center
12.2012 - 08.2018
- Implemented innovative promotions to drive store revenue.
- Hired, recruited, and trained quality employees.
- Handled all payroll and bookkeeping functions.
- Consistently met company inventory standards as well as company sales goals.
- Organized community health events to educate customers on health and wellness. Increased customer satisfaction and bottom line revenue by expanding, offering special promotions, and building repeat customer memberships.
DOT Safety Specialist
Pratt Industries
07.2005 - 10.2012
- Conducted safety meeting with company truck drivers, that allowed employees to express their safety concerns and develop solutions that prevented future incidents.
- Created and Implemented Company safety policies and procedures.
- Conducted safety investigations to ensure that employees were in compliance with company policies and procedures.
- Completed OSHA training programs keeping the company in compliance.
- Developed an in-house safety audit tracking program for all safety violations and incidents.
- Performed random drug tests on employees.
- Ordered and maintained safety inventory, maintained and audited all driver safety logs for over 100 drivers.
- Conducted safety audits to identify potential hazards in manufacturing processes.
- Developed and implemented safety training programs for new employees.
Education
ASSOCIATES DEGREE - Business Management
ST. LEO
08.1998
Skills
- System auditing
- Onboarding processes
- Drug screening
- Attendance tracking
- Compliance management
- Talent acquisition
- Effective communication
- Data analysis
- Training development
- Project management
- Strategic planning
- Social media recruiting
Timeline
Staffing Specialist
Coworx Staffing
05.2021 - Current
Manager
The Franchise Group
08.2018 - 01.2021
Store Manager
General Nutrition Center
12.2012 - 08.2018
DOT Safety Specialist
Pratt Industries
07.2005 - 10.2012
ASSOCIATES DEGREE - Business Management
ST. LEO