Melissa Reynolds
Jackson
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
22
22
years of professional experience
Work History
Admin Assistant 2
Georgia Public Safety Training Center
09.2024 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
School Bus Driver
Monroe County Board Of Education
03.2010 - 08.2024
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
Office Manager
Akins Outdoor Power
10.2002 - 09.2018
- enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
- Logged mileage, stops, orders and carton counts for each route.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Reduced vehicle downtime by promptly addressing maintenance issues, ensuring optimal performance throughout the workday.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
Education
GED -
Jackson High School
Jackson, GASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Office management
Timeline
Admin Assistant 2
Georgia Public Safety Training Center
09.2024 - 01.2025
School Bus Driver
Monroe County Board Of Education
03.2010 - 08.2024
Office Manager
Akins Outdoor Power
10.2002 - 09.2018
GED -
Jackson High School
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