Melissa Ward
McDonough
Summary
Streamlining inquiry processes , expertise in conducting investigations and delivering training sessions, ensuring compliance with labor laws and fostering positive workplace relationships.
Overview
12
12
years of professional experience
Work History
Labor Relations /Detail/IMIP Coordinator/GA Dist.
United States Post Office
3900 Crown Rd
09.2020 - 03.2025
- Achieved compliance with labor laws through effective workplace investigations. Streamlined initial management inquiry processes to enhance efficiency and clarity.
- Engaged with legal counsel to uphold compliance with applicable labor regulations across all levels.
- Conducted thorough investigations into allegations of discrimination and sexual harassment, fostering a safe and equitable work environment.
- Collaborated with union representatives to foster positive relationships and address concerns promptly.
- Facilitated workshops focused on Initial Management Process, improving awareness among employees and management alike.
- Facilitated training sessions on topics related to labor relations such as workplace harassment prevention or navigating difficult conversations. Facilitating Train the Trainer sessions.
- Delivered comprehensive support in preparing, reviewing, and correcting management reports, improving accuracy and clarity. Established effective communication with management on PUB 552 Manager's Guide to Understanding, Investigating and Preventing Harassment and daily case updates, facilitating timely decision-making on labor, EEO, EAP, and law department matters. Engaged with alleged victims to address complaints, fostering a supportive environment. Streamlined WETS entries and maintained the Georgia District IMIP tracking worksheet, improving data management. Conducted thorough climate reviews and responded to congressional and area complaints, ensuring accountability. Facilitated TAT meetings, documented minutes, and prepared TAT and priority memos, enhancing organizational communication. Collaborated with the Inspection Service and OIG on off-duty arrests, strengthening interdepartmental relations. Updated the threat assessment tool, enhancing risk management. Maintained compliance in WETS submissions and TACT threat assessments for the Georgia District quarterly, ensuring regulatory adherence.
Human Resources/ IMIP Coordinator GA District
United States Post Office
North Metro
01.2013 - 08.2020
- Investigated workplace harassment claims, interviewed alleged harassed, harasser, and witnesses. Provided detailed reports to help reduce/eliminate liability for the USPS.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
Education
High School Diploma -
North Clayton High School
RiverdaleCertificate/Training -
USPS
North MetroSkills
- Performance improvement strategies
- Case analysis
- Time management
- Multitasking skills
- Attention to detail
- Reliability
- Effective communication
- Self motivation
- Professionalism
- Written communication
Timeline
Labor Relations /Detail/IMIP Coordinator/GA Dist.
United States Post Office
09.2020 - 03.2025
Human Resources/ IMIP Coordinator GA District
United States Post Office
01.2013 - 08.2020
High School Diploma -
North Clayton High School
Certificate/Training -
USPS