Melvin Gray
Atlanta
Summary
Experienced in maintaining cleanliness and order in various environments, including food preparation and retail settings. Responsibilities included cleaning and sanitizing surfaces, adhering to health code regulations, and ensuring customer satisfaction through effective conflict resolution. Demonstrated ability to manage inventory and handle cash accurately during opening and closing shifts. Proven track record of following safety procedures while operating machinery and using cleaning chemicals to ensure a safe working environment.
Overview
15
15
years of professional experience
Work History
Shift Leader
Dunkin
Atlanta
07.2020 - Current
- Stock store
- Clean store
- Bake
- Prep food, brew ice coffee for morning
- Make sure store is in order for opening
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Adhered to all health code regulations while preparing food items for customers.
Janitor
AFS
Atlanta
10.2010 - 02.2020
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Follow established safety procedures while operating machinery and using chemicals.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Sweep, mop and vacuum floors of all areas.
- Empty wastebaskets and trash containers.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Education
High School Diploma -
Fredrick Douglas High School
Atlanta GA 05-1998
Skills
- Inventory management
- Cash handling
- Food safety
- Customer service
- Conflict resolution
- Communication skills
- Professional appearance
- Shift leadership
Timeline
Shift Leader
Dunkin
07.2020 - Current
Janitor
AFS
10.2010 - 02.2020
High School Diploma -
Fredrick Douglas High School