46 Years of professional experience
Melvin Merritt
Rome
Summary
Dynamic Automotive Electronic Specialist with a proven track record at Self Employed Services, enhancing customer satisfaction through expert problem-solving and analytical thinking. Successfully implemented training programs that boosted employee retention and performance, while effectively managing documentation to support project goals. Committed to delivering quality work and fostering strong customer relations.
Overview
2
2
1
1
Certification
Work History
Automotive Electronic Specialist
Self Employed Services
02.2023 - 03.2025
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
Automotive Mechanics.
Campbell High School
Smyrna, GA01-1979
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Accomplishments
Service manager three dealerships
Shop owner
Lead technician at all facilities
Certification
Master A.S.E. certification
World class with General Motors
Timeline
Automotive Electronic Specialist
Self Employed Services
02.2023 - 03.2025
Automotive Mechanics.
Campbell High School
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