MERCE RELAFORD

Fairburn

Summary

Communications-focused leader with proven experience executing internal communication plans and coordinating cross-functional initiatives as President of NPHC Executive Council and Kappa Alpha Psi Fraternity. Strong storytelling and content creation skills across multiple channels. Collaborative, proactive, and resourceful with ability to manage competing priorities while maintaining brand consistency and organizational culture.

Overview

years of professional experience

Work History

Security Officer

Tri-mac

Atlanta, Georgia

05.2022 - Current

Communicate safety protocols and organizational policies to diverse audiences in high-pressure, fast-paced concert and event environments
Coordinate with supervisors and cross-functional team members via radio and digital communication tools to ensure real-time information sharing and rapid response
Manage crowd control operations for events exceeding 10,000+ attendees, ensuring employee and guest safety through proactive communication and situational awareness
Demonstrate flexibility and resourcefulness in adapting communication strategies to dynamic, high-stakes situations

Camp Counsellor

FCA

Atlanta, GA

04.2023 - 04.2023

Developed and delivered engaging educational content to youth participants, translating complex concepts into clear, age-appropriate messaging
Created daily communications for parents regarding camp activities, participant progress, and program highlights
Collaborated with team of 8 counselors to ensure consistent messaging, program alignment, and positive participant experience
Managed multiple responsibilities including instruction, communication, and participant engagement in fast-paced camp environment

Education

Some College (No Degree) - communications

Samford University

Birmingham, AL

High School Diploma - undefined

Whitefield Academy

Mableton, GA

05.2023

Skills

Communications & Content Creation:
Internal Communications Employee Engagement Content Development Storytelling Writing & Editing Executive Messaging Brand Consistency Organizational Culture Building Stakeholder Engagement

Digital Tools & Platforms:
Microsoft Office Suite (Word, PowerPoint, ) Canva Social Media Platforms (Instagram, Facebook, Twitter/X)

Core Competencies:
Strategic Communication Planning Cross-Functional Collaboration Relationship Building Creative Thinking Problem Solving Time Management Team Leadership Flexibility & Resourcefulness

Languages:
Spanish (Limited proficiency, actively developing)

Accomplishments

Excellence and citizenship award
Iron wolf award( played 3 varsity sports)
Senior Mentor
Football and Basketball Captain

Languages

Spanish: Limited: Currently in Spanish, and learning more information.

Timeline