Mercedes Powell
Jonesboro,GA
Summary
I am a Registered Medical Assistant with a passion for providing compassionate patient care and building strong, trusting relationships through effective communication. As a Medical Assistant, I am experienced in obtaining vital signs, performing blood draws and preparing procedure trays to support physicians. I am also dedicated to creating a positive patient experience while delivering high quality care with professionalism and attention to detail, while I continue to perfect my skills and learning al that I can.
Overview
5
5
years of professional experience
Work History
Medical Assistant
JenCare Senior Medical Center
Atlanta, GA
01.2025 - Current
- Administered patient assessments and documented vital signs to support care delivery.
- Assisted healthcare providers in clinical procedures to enhance patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
CNA
The Terrace at Peach Tree Hills
Atlanta, GA
03.2022 - Current
- Assist patients with daily living such as showering, dressing and feeding assistance
- Assist daily activity such as overseeing the safety of patients during recreational activities
- Safely transport patients from bed to wheelchair
- Assure the safety of the patient.
Certified Medical Assistant
Family Health Centers of Georgia
Atlanta
03.2023 - 01.2025
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Medical Assistant/Extern
Bhat and Bhat
Stockbridge, GA
11.2021 - 03.2022
- Prepared patients for examination, take vitals, and record patients’ health history
- Administered injections and medications, set-up EKG machines, and performed routine specimen collection and tests
- Kept exam rooms stocked with adequate medical supplies, maintained instruments, prepared sterilization as required
- Managed office telephone systems, including answering calls, and returning messages as needed
- Coordinated daily office activities, greeting patients and checking patients in and out for their appointments.
Education
Medical Assistant Program -
United Education Institute
Morrow, GA03-2022
Certified Nursing Assistant -
AMTC CNA School
Hampton, GA01-2014
Skills
- Exceptional bedside manner
- Clinical skills
- Venipuncture procedures
- Injections
- Assisting with minor surgeries
- Front Office expert
- Establishing rapport with patients
- Easing patients anxiety or discomfort
- Solid work ethic
- Dependable
- Responsible
- Detail-focused
- Exceptional patient services skills
- Ability to multi-task
- Attention to detail
- HIPAA compliance
- Patient scheduling
- Customer service
- Phlebotomy
- Immunization administration
Timeline
Medical Assistant
JenCare Senior Medical Center
01.2025 - Current
Certified Medical Assistant
Family Health Centers of Georgia
03.2023 - 01.2025
CNA
The Terrace at Peach Tree Hills
03.2022 - Current
Medical Assistant/Extern
Bhat and Bhat
11.2021 - 03.2022
Certified Nursing Assistant -
AMTC CNA School
Medical Assistant Program -
United Education Institute