Meredith Brady
Winder
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Applies effective teamwork, customer and sales skills simultaneously.
Overview
17
17
years of professional experience
Work History
Inside Sales Representative
Bee Access
11.2021 - Current
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve issues
- Developed and maintained courteous and effective working relationships with customers & sister companies
- Responded to customer requests for products, services, and company information. Provided primary customer support
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management
- Tracked customer service cases and updated service software with customer information
- Excellent communication skills, both verbal and written
- Proven ability to learn quickly and adapt to new situations
- Proven ability to develop and implement creative solutions to complex problems
- Worked well in a team setting, providing tech support and guidance. Elected by VP Sales to serve as primary for Pipedrive support
- 3.4M Monthly Sales
- 900+ Customer Base in Network
Logistics Coordinator
Recycling Management Resources
08.2018 - 04.2021
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Manage scale for shipping & receiving 15K+ tons per month for FTL and LTL
- Schedule 3PL carriers for brokerage customer requests
- Oversee sales orders/POs for monthly inventory and customer order allocation
- Process/reconcile AP invoices and intermodal freight and vendor invoices, 500 per month
- Daily online reporting of operational metrics
- Cross trained to assist dispatching of 6 drivers and other inbound reporting and communication with suppliers and brokerage through parent company
- Manage and track loads for 40+ customers and 75+ suppliers in recycling industry with a 60/40% domestic/export ratio
Atlanta Driver Manager
Green Logistics
01.2016 - 08.2018
- Coordinated routes and dispatched drivers on weekly routes for AM & PM shifts for export intermodal division
- Direct weekly driver safety meetings for Atlanta team of 10 drivers
- Addressed driver communications and provided required data to drivers
- Collaborated with temp agencies to fill coverage gaps
- Scheduled 3PL carriers for customer requests outside range
- Freight cost tracking and rate analysis
- Completed individual monthly expense report, companywide fleet mileage reporting to Ryder, Penske, and Freightliner
- Weekly tracking of driver payroll, HOS and driver labor invoicing
- Provide Transportation Manager with data for weekly invoicing for 12 departments and ship lines
- Familiar with intermodal depots and policies in Atlanta area
- Dispatched 100+ intermodal loads each month
- Solely responsible for the company-wide installation and implementation of 30 ELD devices and learning/operation of 50+ drivers during the FMCSA ELD law in 2018.
- Counseled drivers on violations of company policy or service standards to improve performance
Weighmaster
WestRock
01.2014 - 01.2016
- Provide outstanding customer service with scheduling & recycle pick-ups/dispatching; responsible for regular DOT PMs on 50+ trailers and a fleet of 6 trucks; manage driver files for 100% compliance with DOT and company regulations
- Worked with 3 driver agencies to schedule labor gaps
- Operated scale to weigh materials and vehicles according to policy; AS400 software
- Reconcile trailer drops with written records for auditing; data processing; route planning for 4 drivers
- Responsible for all plant data and plant level reporting; served as main POC with corporate for all domestic/intermodal outbound loads
- Involved with forecasting inventory for GL reporting
Office Assistant
Ameri-Scapes Landscape Management
01.2014 - 12.2014
- Delivered clerical support by handling range of routine and special requirements
- Quoting, project management; responsible for accounts payable/receivable for 8 locations; employee credit card reconciliation; maintain HR employee files; fleet maintenance documentation; general inventory control
- Assisted with budgeting and financial management to keep office operating within budget
Field Operations Office Supervisor
United States Census Bureau
01.2009 - 11.2010
- Managed department staff up to 20 people & oversaw all department operations & production including distribution of department supplies; inventory control, employee training, production & scheduling throughout various time-lined projects, & daily analytical reporting to management
- Increased efficiencies with IT knowledge and application
- Noted leadership qualities, dedication, & recognized as a top performing regional office
- Successfully completed the 2010 Census at the Gwinnett County office territory to Federal standards
Dispatcher
Red Oak Sanitation
01.2008 - 12.2008
- Managed multiple phone lines, service sales, data entry, driver routing & dispatching
- Performed collection calls, ACH, credit card, & debit card processing
- Recognized for outstanding new service sales & stellar customer service
Education
High School Diploma -
Gainesville High
Gainesville05.2007
Skills
- Results Driven
- Process Optimization
- Productive Solutions
- Flexible and Adaptable
- Customer Focus
- Excellent Communication
- Organization and Time Management
- Analysis and Reporting
- AP/AR Processing
- Stock Management
- Team Building
- Conflict Resolution
- DOT Compliance
- CRM Software
- TMS Software
- Quickbooks
- Microsoft Office/365
- Business Central & Power BI
Training
- 17+ years of Administration and Collaborative Field Work
- 10+ years of DOT Compliance and Logistics
- U.S. Military - Army 2007-2008
- Volunteer Work for American Red Cross
Timeline
Inside Sales Representative
Bee Access
11.2021 - Current
Logistics Coordinator
Recycling Management Resources
08.2018 - 04.2021
Atlanta Driver Manager
Green Logistics
01.2016 - 08.2018
Weighmaster
WestRock
01.2014 - 01.2016
Office Assistant
Ameri-Scapes Landscape Management
01.2014 - 12.2014
Field Operations Office Supervisor
United States Census Bureau
01.2009 - 11.2010
Dispatcher
Red Oak Sanitation
01.2008 - 12.2008
High School Diploma -
Gainesville High
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