Meybeli Pereira
Mableton
Summary
Professional in customer service leadership with strong record of delivering impactful results. Skilled in team collaboration, conflict resolution, and driving customer satisfaction. Known for adaptability and reliability, ensuring seamless operations even in dynamic environments. Valued for strong communication, problem-solving abilities, and solution-focused mindset.
Overview
5
5
years of professional experience
Work History
Stock Supervisor
MANGO
08.2022 - 01.2025
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Provided exceptional customer service, responding promptly to inquiries regarding product availability or order status.
- Monitored inventory turnover rates, adjusting purchasing strategies as needed to minimize overstock situations.
- Managed team of stock associates, providing training and guidance to ensure consistent performance and adherence to company standards.
- Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
Customer Service Advocate / Team Leader
Target
08.2019 - 08.2022
- Assisted in front-end operations including cashiering, drive-up services, and self-checkout.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Conducted regular training sessions for new hires to ensure consistent service delivery across the team.
- Developed comprehensive knowledge of company products and services to provide accurate information to customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Osborne High School
Marietta , GA05.2023
Skills
- Stock replenishment
- Stockroom oversight
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Team leadership
- Shipping and receiving
- Adaptability and flexibility
- Team management
- Positive attitude
- Strategic planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Stock Supervisor
MANGO
08.2022 - 01.2025
Customer Service Advocate / Team Leader
Target
08.2019 - 08.2022
Osborne High School
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