Mia Penton
Griffin
Summary
Dedicated child development and customer service professional with experience at Community Church of Griffin and Slices Pizzeria. Proven track record in fostering supportive environments and enhancing customer experiences through exceptional communication and multitasking skills. Successfully improved guest satisfaction ratings while promoting effective team collaboration and conflict resolution. Aspires to leverage expertise in a challenging role that further cultivates interpersonal relationships and community engagement.
Overview
2
2
years of professional experience
Work History
Nursery Volunteer
Community Church of Griffin
Griffin
08.2024 - Current
- Instruct children in eating, resting, and restroom habits.
- Establish and maintain safe, supportive, and welcoming environments for children of all backgrounds.
- Encourage positive behaviors, including patience with teachers and fellow kids.
- Assist in planning and implementing activities for children to encourage the development of physical, social, emotional, and cognitive skills.
- Interact with parents and guardians during drop-offs and pick-ups, providing updates on their child's day.
- Observe and monitor children's play activities.
- Maintain organized and clean classrooms and play areas.
- Provide a nurturing and appropriate environment for children of various ages.
Host /Restaurant Server
Slices Pizzeria
Griffin
04.2023 - Current
- Enhance dining efficiency through prompt service of meals, and maintenance of clean table settings.
- Resolve customer service and food-related issues to maintain guest satisfaction.
- Perform routine cleaning to uphold workplace cleanliness protocols.
- Monitor the dining area to assess server capacity and estimate wait times.
- Greet customers and answer any possible questions they might have
- Communicate with servers about new tables, changes in food availability, and customer comments.
- Greet incoming guests, escort them to the assigned dining area, and present the menus.
- Respond appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Accommodate guests with children and special needs to promote a comfortable dining experience.
Education
High School Diploma -
Spalding High School
Griffin, GA05-2025
Some College (No Degree) - Dual Enrollment
Southern Crescent Technical College
Griffin, GASkills
- Child development
- Activity planning
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Verbal and written communication
- Dining room management
- Multitasking proficiency
- Hospitality and accommodation
- Server support
- Customer engagement
- Team player mentality
- Table assignment coordination
- Takeout order processing
- Telephone reception
- Task prioritization
- Strong interpersonal skills
- Guest feedback
- Exceptional communication
Affiliations
- Varsity Soccer
- Varsity Swim
- Beta Club
- National Honor Society
- Key Club
- Hosa
- Junior Guild
Languages
Spanish
Limited
Accomplishments
- State Honorable Mention for Soccer
- Varsity Soccer Captain
Timeline
Nursery Volunteer
Community Church of Griffin
08.2024 - Current
Host /Restaurant Server
Slices Pizzeria
04.2023 - Current
High School Diploma -
Spalding High School
Some College (No Degree) - Dual Enrollment
Southern Crescent Technical College
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