Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

MICAH DAVIS-BROWN

Vidalia

Summary

Experienced and dedicated problem-solving manager with a proven track record of delivering exceptional service. Skilled in multi-tasking, team leadership, and being a fast learner. I am driven by results, and I strive to provide excellence. Willing to relocate: Anywhere. Highly skilled Staff Manager with a strong background in leading and developing effective teams. Proven track record in improving operational efficiency, enhancing team productivity, and implementing strategic initiatives to achieve business objectives. Strong organizational skills coupled with a keen ability to manage multiple tasks simultaneously. Previous work has resulted in improved cross-team collaboration, streamlined processes, and enhanced staff performance.

Overview

4
4
years of professional experience

Work History

Forklift Operator

Trane Technologies
Vidalia
06.2025 - Current
  • Operated forklifts and pallet jacks to move materials within the warehouse safely.
  • Conducted daily inspections of forklifts, ensuring operational safety compliance.
  • Maintained accurate inventory records during material handling processes.
  • Collaborated with team members to optimize warehouse workflow efficiency.
  • Loaded pallets onto trailers for efficient shipment preparation.
  • Communicated equipment issues and needs effectively with supervisors.
  • Followed established safety protocols to minimize risks when operating machinery.

Bulk Plant Operator

Colonial Group, Inc.
Savannah
10.2024 - 06.2025
  • Facilitated real-time communication between operational teams to enhance collaboration.
  • Monitored product quality during loading and unloading processes to ensure compliance with standards.
  • Achieved target production rates through effective coordination and process optimization.
  • Maintained accurate inventory records of bulk materials on-site for efficient resource management.
  • Reported to regulatory bodies to uphold compliance with industry regulations.
  • Operated forklifts, front-end loaders, and skid steers to support various operations.
  • Conducted regular checks on equipment, including sewer tails, to ensure safe functioning.

Crew Member

1-800-GOT-JUNK
Savannah
01.2024 - 09.2024
  • Streamlined junk removal processes through effective team collaboration.
  • Achieved consistently high performance review scores.
  • Enhanced customer interest through proactive engagement strategies.
  • Met operational goals while adhering to strict quality standards.
  • Operated company trucks in compliance with safety and traffic regulations.
  • Maintained cleanliness and organization of work areas and vehicles.
  • Followed inventory protocols for tools and equipment management.
  • Trained new crew members on safety practices and operational procedures.

Customer Service Manager

Fun Zone
Pooler
07.2023 - 01.2024
  • Managed daily customer service operations at a vibrant entertainment venue.
  • Resolved customer complaints promptly, ensuring positive experiences for guests.
  • Developed and implemented service protocols to enhance customer satisfaction.
  • Trained staff on effective communication and customer interaction techniques.
  • Engaged directly with customers to foster strong relationships.
  • Analyzed customer feedback to identify areas for service improvement.
  • Onboarded and mentored new hires, enhancing team performance.
  • Proactively addressed team inefficiencies to improve operational workflow.

Fast Food Manager

Domino's Pizza
Vidalia
05.2021 - 07.2023
  • Developed comprehensive training programs to equip employees with essential skills.
  • Supervised up to 10 team members daily in fast-paced environments.
  • Trained and mentored new staff on service standards and procedures.
  • Implemented quality control measures to ensure product consistency and safety.
  • Monitored inventory levels and ordered supplies to maintain stock availability.
  • Ensured compliance with health regulations in food preparation areas.
  • Resolved customer complaints promptly, enhancing service satisfaction.

Education

High School -

Vidalia High School
Vidalia, GA
05.2023

Associate of Applied Science - Accounting

Southeastern Tech
Vidalia, GA

Skills

  • Forklift and heavy machinery operation
  • Production achievement
  • Quality control
  • Control system operation
  • Bulk material handling
  • Team leadership
  • Conflict resolution
  • English proficiency
  • Communication skills
  • Inventory management
  • Safety compliance
  • Collaboration
  • Customer relationship management
  • Staff training
  • Problem solving
  • Time management
  • Performance evaluation

Accomplishments

  • Team Member of The Month

References

References available upon request.

Timeline

Forklift Operator

Trane Technologies
06.2025 - Current

Bulk Plant Operator

Colonial Group, Inc.
10.2024 - 06.2025

Crew Member

1-800-GOT-JUNK
01.2024 - 09.2024

Customer Service Manager

Fun Zone
07.2023 - 01.2024

Fast Food Manager

Domino's Pizza
05.2021 - 07.2023

High School -

Vidalia High School

Associate of Applied Science - Accounting

Southeastern Tech
MICAH DAVIS-BROWN