Summary
Overview
Work History
Education
Skills
Awards
Activities
Affiliations
Accomplishments
References
Timeline
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Micah Hollie

Rex

Summary

My name is Micah Hollie, and my goal currently is to graduate college with my associate's in health science. As of right now, I want to gain as many hands-on learning skills as I can to help me with the job that I want in the future. Some goals I would like to work on are my time management, organization, confidence, and professional presence. My end goal is to become a radiology tech and help those in need of my experience that I will gain along the way. I am a responsible retail professional, skilled in protecting assets, watching cashier lines, and restocking merchandise on the sales floor. I have a flexible schedule and the physical capacity to handle long shifts along with outstanding customer service skills.

Overview

6
6
years of professional experience

Work History

Customer Host/Online Personal Shopper

Walmart
Morrow
04.2021 - Current
  • I started off as a customer host in 2021, but in 2023, I became an online shopper.
  • Welcomed customers and provided assistance with inquiries and store navigation.
  • Provided assistance to handicapped and disabled customers.
  • Arranged and organized store merchandise and supplies.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Assisted in training new hosts on customer service best practices and store policies.
  • Handled customer complaints and resolved issues efficiently and professionally.

Cashier

Churches
06.2019 - 04.2021
  • I was hired as a cashier, but Churches was always heavily understaffed and needed someone at every workstation.
  • Processed customer transactions efficiently and accurately in a fast-paced environment.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

High School Diploma -

Morrow High School
Morrow, GA
05-2021

Some College (No Degree) - Health Sciences

Georgia State University
Atlanta, GA

Skills

  • Customer service
  • Order fulfillment
  • Inventory management
  • Cash handling
  • Sales processing
  • Empathy and compassion
  • Training development
  • Problem-solving abilities
  • Effective communication and active listening
  • Attention to detail
  • Work ethic and reliability
  • Stress management and resilience
  • Restocking skills
  • Professionalism
  • Teamwork and collaboration
  • Asset protection
  • Flexibility and adaptability
  • Team member motivation

Awards

Hope Scholarship Recipient, 08/21-01/22, This Award is Merit-based, awarded to Georgia residents who have demonstrated academic achievement.

Activities

Morrow Mustangs Marching Band, Jazz, Symphonic, and Trumpet Choir, 08/17-05/21, In this club I was participating in all band programs and working on my trumpet skills. I started my freshman year as a regular band student. Junior year I became Co-Section leader of the trumpet section and became a key player within the band. Senior I ended up getting the full section leader title. The roles in the band are Co-section leader, Section leader, and drum major. With being co-section leader and section leader, you are the leader of the instrument that you play. The band director gives you this title when he sees hard working person that is driven to play their music and teach other the same. With this position you are an example of the band director and do things such as warming the band up and helping people in different section when they need help. Drum majors are an extension of the Band director and tell everyone what to do.

Affiliations

  • Member of the Morrow Mustang Band; embraced five core principles—dependability, musicality, accountability, pride, and drive—instilled by the band director, contributing to personal and team growth.

Accomplishments

  • Contributed to award-winning performances at regional and state-level band competitions.
  • Demonstrated consistent reliability and discipline through daily rehearsals and public performances.
  • Selected as section leader (if applicable) and helped mentor new band members in technique and performance readiness.
  • Upheld and promoted the band’s five core principles, enhancing group cohesion and morale.
  • Participated in over 20+ public performances, parades, and competitions, representing the school with pride and professionalism.
  • Developed strong time management and teamwork skills by balancing academic responsibilities with demanding practice schedules.

References

References available upon request.

Timeline

Customer Host/Online Personal Shopper

Walmart
04.2021 - Current

Cashier

Churches
06.2019 - 04.2021

High School Diploma -

Morrow High School

Some College (No Degree) - Health Sciences

Georgia State University
Micah Hollie