Micaiah Howard Jr
Macon
Summary
Proven team player with a strong work ethic, I excelled at Kroger by enhancing customer experiences through efficient grocery bagging and maintaining a clean, welcoming environment. Skilled in customer service and safety awareness, I contributed to a positive store image and customer satisfaction. My ability to resolve problems and understand customer needs sets me apart.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Kroger
03.2021 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma - General Studies
Northeast High School
Macon, GAHigh School Diploma - General Studies
Howard High School
Macon, GA05.2025
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
- Customer assistance
- Patience and tolerance
- Safety awareness
- Cart returns
- Flexible schedule
- Floor cleaning
- Effective communication
- Guest greeting
- Cleaning procedures
- Store cleaning
- Efficient and courtesy
- Professional appearance
- Shelf stocking
- Stocking shelves
- Cart collection
- Product location
- Price checking
- Loading and unloading carts
- Problem resolution
- Product restocking
- Product knowledge
- Loading merchandise
- Order packaging
- Hospitality and accommodation
- Dependable and reliable
- Grocery bagging
- Shopping cart collection
- Understanding customer needs
- Calm and professional under pressure
- Work prioritization
- Policies and procedures adherence
- Relationship building
- Calm under pressure
- Customer relations
- Process improvement
- Following scripts
Accomplishments
2020 Reach Scholar
Timeline
Courtesy Clerk
Kroger
03.2021 - Current
High School Diploma - General Studies
Northeast High School
High School Diploma - General Studies
Howard High School
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