Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Michael Colón

Atlanta

Summary

Hi! I'm Michael. I am currently a student at Georgia State University, studying journalism, and I am aiming to diversify what I've done within my college life and work in different places to try to gain more experience under my belt. I am tenacious, observant, caring and try to do my absolute best in regards to my work!

I try to make every interaction as plentiful as possible- trying to help out in any way possible! I strive to be adaptable, charismatic and friendly while also maintaining times in which orders are given out and make sure they are accurate.

Overview

2
2
years of professional experience

Work History

Server

The Flower Child
Buckhead, GA
02.2026 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new servers on menu items and service protocols.

Cocktail Server

The Lingering Shade Social Club
Atlanta, GA
02.2026 - Current
  • Provided exceptional customer service by attentively addressing guest needs and preferences.
  • Delivered food and beverages promptly while ensuring accuracy in orders.
  • Maintained cleanliness and organization of service areas, enhancing overall guest experience.
  • Collaborated with bartenders to execute drink orders efficiently during peak hours.
  • Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.

Starbucks Manager

Paradies Lagardere
10.2024 - 02.2026
  • Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team.
  • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
  • Planned, identified, communicated and delegated appropriate responsibilities and practices to store partners to ensure smooth flow of operations.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

E-Commerce Shopper

Whole Foods
01.2024 - 01.2025
  • Comfort using handheld technology (mobile) device to fulfill orders
  • Fulfills online orders efficiently, accurately and with a sense of urgency
  • Detail oriented, paying attention to product and order accuracy
  • Eagerness to learn product knowledge, customer service standards, and store operations
  • Ability to keep staging area organized and free of clutter
  • Willingness to work in other departments of the store as required, e.g., customer service, cashier, grocery, etc.

Set Work

Netflix
- 01.2024
  • Maintaining cleanliness, organization, and safety standards on set.
  • Following instructions from department leads (such as the AD team, Art Department, or Grip & Electric).
  • Supporting talent and crew by running errands, delivering items, or communicating important information.
  • Ensuring continuity by resetting props or set elements to their exact positions when needed.
  • Troubleshooting unexpected issues to keep production on schedule.

Education

Bachelor's of Arts And Sciences - Journalism

Georgia State University
Atlanta
06-2027

Skills

  • Ability to learn quickly and work under pressure in a fast-paced environment
  • Prior experience leading others
  • Demonstrated analytical skills and ability to problem solve and prioritize with little guidance
  • Cross-trained in multiple departments
  • Managed unexpected challenges effectively, like staffing shortages or supply chain issues
  • Strong work ethic
  • Memory retention
  • Team collaboration
  • Shift management
  • Upselling techniques
  • Barista training
  • Team player
  • Multitasking Abilities
  • Multitasking
  • Reliability
  • Adaptable and flexible

LANGUAGES

English (Fluent)
Spanish (Intermediate)

Timeline

Server

The Flower Child
02.2026 - Current

Cocktail Server

The Lingering Shade Social Club
02.2026 - Current

Starbucks Manager

Paradies Lagardere
10.2024 - 02.2026

E-Commerce Shopper

Whole Foods
01.2024 - 01.2025

Set Work

Netflix
- 01.2024

Bachelor's of Arts And Sciences - Journalism

Georgia State University
Michael Colón