Michael Colón
Atlanta
Summary
Hi! I'm Michael. I am currently a student at Georgia State University, studying journalism, and I am aiming to diversify what I've done within my college life and work in different places to try to gain more experience under my belt. I am tenacious, observant, caring and try to do my absolute best in regards to my work!
I try to make every interaction as plentiful as possible- trying to help out in any way possible! I strive to be adaptable, charismatic and friendly while also maintaining times in which orders are given out and make sure they are accurate.
Overview
2
2
years of professional experience
Work History
Server
The Flower Child
Buckhead, GA
02.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service protocols.
Cocktail Server
The Lingering Shade Social Club
Atlanta, GA
02.2026 - Current
- Provided exceptional customer service by attentively addressing guest needs and preferences.
- Delivered food and beverages promptly while ensuring accuracy in orders.
- Maintained cleanliness and organization of service areas, enhancing overall guest experience.
- Collaborated with bartenders to execute drink orders efficiently during peak hours.
- Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.
Starbucks Manager
Paradies Lagardere
10.2024 - 02.2026
- Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team.
- Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Planned, identified, communicated and delegated appropriate responsibilities and practices to store partners to ensure smooth flow of operations.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
E-Commerce Shopper
Whole Foods
01.2024 - 01.2025
- Comfort using handheld technology (mobile) device to fulfill orders
- Fulfills online orders efficiently, accurately and with a sense of urgency
- Detail oriented, paying attention to product and order accuracy
- Eagerness to learn product knowledge, customer service standards, and store operations
- Ability to keep staging area organized and free of clutter
- Willingness to work in other departments of the store as required, e.g., customer service, cashier, grocery, etc.
Set Work
Netflix
- 01.2024
- Maintaining cleanliness, organization, and safety standards on set.
- Following instructions from department leads (such as the AD team, Art Department, or Grip & Electric).
- Supporting talent and crew by running errands, delivering items, or communicating important information.
- Ensuring continuity by resetting props or set elements to their exact positions when needed.
- Troubleshooting unexpected issues to keep production on schedule.
Education
Bachelor's of Arts And Sciences - Journalism
Georgia State University
Atlanta06-2027
Skills
- Ability to learn quickly and work under pressure in a fast-paced environment
- Prior experience leading others
- Demonstrated analytical skills and ability to problem solve and prioritize with little guidance
- Cross-trained in multiple departments
- Managed unexpected challenges effectively, like staffing shortages or supply chain issues
- Strong work ethic
- Memory retention
- Team collaboration
- Shift management
- Upselling techniques
- Barista training
- Team player
- Multitasking Abilities
- Multitasking
- Reliability
- Adaptable and flexible
LANGUAGES
English (Fluent)
Spanish (Intermediate)
Timeline
Server
The Flower Child
02.2026 - Current
Cocktail Server
The Lingering Shade Social Club
02.2026 - Current
Starbucks Manager
Paradies Lagardere
10.2024 - 02.2026
E-Commerce Shopper
Whole Foods
01.2024 - 01.2025
Set Work
Netflix
- 01.2024
Bachelor's of Arts And Sciences - Journalism
Georgia State University