Michael Anthony Collins Jr.
Alpharetta,GA
Summary
Experienced Maintenance Supervisor with a proven track record of 20 years in the industry. Specializes in effectively managing and overseeing maintenance operations for commercial properties. Demonstrates expertise in leading teams, ensuring equipment reliability, and implementing proactive maintenance strategies to minimize downtime. Skilled in troubleshooting, project management, and fostering a collaborative work environment that promotes productivity and efficiency. Possesses strong problem-solving abilities and a steadfast commitment to safety, efficiency, and continuous improvement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
Cushman & Wakefield
07.2022 - Current
- Supervised 2 employees and scheduled shifts.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Tracked and managed department costs for good budget adherence.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Provided guidance to management regarding project bids for onsite improvements.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Service Manager
Meridian Management Group / CFLane Management / ML Property Group
10.2013 - 06.2022
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Implemented strategies to increase customer service satisfaction ratings.
- Negotiated with vendors to secure best prices for parts and supplies.
Service Technician
TAM Staffing Company
08.2012 - 10.2013
- Inspected equipment to diagnose operational issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Diagnosed and repaired problems with electrical and mechanical systems.
Service Technician
Norsouth Management / Peabody Properties
03.2009 - 08.2012
- Maintained grounds and pool area
- Maintained A/C units
- Troubleshoot and repair faulty refrigerators and other appliances
- Maintain work orders
- Communicate with vendors for make ready
Service Technician
Shannon Woods Apartments
10.2007 - 02.2009
- Train maintenance technician
- Paint
- Maintain work orders
- Troubleshoot and repair faulty appliances
- Maintained grounds
Maintenance Technician
Home Town Inn / Extended Stay Hotels
02.2005 - 06.2007
- Maintained A/C units
- Troubleshoot and repaired faulty appliances
- Painted
- Maintained grounds
- Work orders
Education
GED Diploma -
Rockdale Career Academy
Atlanta, GA12.2013
Skills
- Licensed EPA Refrigeration Specialist
- Coordinated Daily Task Execution
- General Facility Upkeep
- Painting
- Sheetrock Repair Expertise
- Punch out units
- Grounds Maintenance
- Electrical
- Preventative Maintenance
- Plumbing repairs
- Cost control
- Inventory monitoring
- Troubleshooting
- Vendor relationship management
Accomplishments
Shiny Shop Award - 12/2024
Certification
- Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC/R) Certification - Environmental Protection Agency (EPA).
- Certified Pool Operator (CPO).
Timeline
Maintenance Supervisor
Cushman & Wakefield
07.2022 - Current
Service Manager
Meridian Management Group / CFLane Management / ML Property Group
10.2013 - 06.2022
Service Technician
TAM Staffing Company
08.2012 - 10.2013
Service Technician
Norsouth Management / Peabody Properties
03.2009 - 08.2012
Service Technician
Shannon Woods Apartments
10.2007 - 02.2009
Maintenance Technician
Home Town Inn / Extended Stay Hotels
02.2005 - 06.2007
- Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC/R) Certification - Environmental Protection Agency (EPA).
- Certified Pool Operator (CPO).
GED Diploma -
Rockdale Career Academy
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