Michael Briley
Albany
Summary
Strategic account management professional with a focus on maximizing productivity and efficiency. Expertise in budgeting, risk assessment, and strategic planning. Strong communication, problem-solving, and leadership skills drive seamless operations and team synergy. Proven ability to enhance operational efficiency and financial health across diverse organizations.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Branch Manager/Lead Tanker Driver
Jim Hinton Oil Company/Delta Tank Lines
01.2023 - Current
- Facilitated DDS (Daily Directional Setting) conference calls with Operations Manager, aligning operational objectives and strategies
- Strategically schedule daily routes, optimizing efficiency and safety in fuel product delivery
- Oversaw delivery appointments and deadlines, ensuring client satisfaction and operational excellence
- Uphold GDA (Georgia Department of Agriculture) quality and specifications guidelines for all fuel products, ensuring compliance and customer satisfaction
- Swiftly resolve customer or scheduling conflicts, escalating unresolved issues to the Operations Manager for resolution
- Ensured accurate accounting, quantity, and technical precision of delivered products, upholding high quality assurance standards
- Supervise fleet vehicles' compliance with DOT (Department of Transportation) and FMCR (Federal Motor Carriers Regulations) guidelines, prioritizing safety and regulatory adherence
CDL Shuttle Driver, Class A
Sysco Gulf Coast
Geneva
01.2022 - 01.2023
- Executed thorough pre-trip, end-route, and post-trip inspections of tractor-trailers and transport double systems, prioritizing safety and compliance
- Enforced adherence to Federal/State/Local driving regulations and company policies, prioritizing the safe delivery of perishable items
- Managed retrieval of materials from Sysco facility and shuttle yards, ensuring accurate transport of quantities to various customer locations
- Coordinated safe loading and unloading processes, ensuring proper placement and secure fastening to prevent damage
- Acquired special permits and essential documentation for routes transporting perishable items.
- Maintained meticulous records of work/rest periods, driving kilometers, and fuel/toll receipts for efficient reimbursement processes
- Facilitated communication and coordination among company, supplier partners, associates, and customers to promptly address unexpected conditions or accidents
- Geneva, AL
Route Sales Delivery Driver
Hawkins Chemical INS
Thomasville
01.2021 - 01.2022
- Safely and efficiently delivered chemical and other products to customers utilizing company trucks, including 26ft. box or flatbed straight trucks
- Cultivated and expanded business relationships with existing and prospective customers, implementing effective sales strategies and providing technical support for chemical products and equipment
- Nurtured productive relationships with new and established customers, fostering loyalty and repeat business
- Delivered hands-on service for equipment through visual inspections, repairs, and adjustments of chemical feed equipment, ensuring optimal performance and reliability
- Supported branch operations by actively engaging in warehouse functions, including shipping, receiving, and inventory management to maintain workflow efficiency
- Thomasville, Georgia
Shift Lead/ Natural Gas Burner Operator 3
Georgia Pacific
Albany
01.2019 - 01.2022
- Managed operation of continuous drying kiln (CDK) gas burner, overseeing natural gas and propane-fired systems to achieve optimal lumber drying per standard operating procedures (SOPs).
- Oversaw daily operational basic care (O.B.C.) procedures on drying fans, hydraulic pushers, and natural gas train, ensuring safety compliance and operational readiness.
- Conducted hourly quality assessments on dried lumber packages, maintaining stringent drying quality standards in adherence to SAFE Operations protocols.
- Strategically adjusted load settings on HMI according to the daily Production Run Schedule, meticulously maintaining lumber packaging data, including board footage and length
- Issued work orders and conducted preventive maintenance tasks, lubricating systems to maintain operational efficiency of heavy equipment.
- Proficiently operated heavy machinery such as the Taylor 360 forklifts, Caterpillar Bobcats, and Front-End loaders, facilitating the efficient loading/unloading of packaged lumber and ensuring seamless workflow
- Albany Lumber - GA
Warehouse/Delivery Driver-Liftgate Service
Cal-Ark International Trucking
Little Rock
01.2018 - 01.2019
- Coordinated warehouse operations with Supervisor and Line Haul drivers, ensuring accurate verification of incoming and outgoing products
- Facilitated efficient loading and unloading of trucks and trailers, operating forklifts and power jacks to support warehouse crew and foreman
- Executed pre-trip/post-trip inspections in compliance with D.O.T regulations, meticulously logging hours of operation and route stops utilizing electronic logging devices (Qualcomm)
- Little Rock
Appliance Repair Technician
Sears Home Services
Albany
01.2018 - 01.2019
- Exceeded monthly revenue targets through exceptional customer service and efficient inventory management
- Managed inventory using diagnostic tools to accurately identify issues and expedite ordering of replacement parts
- Developed and implemented a comprehensive technician procedures guide, providing training to new team members on repair techniques and preventative maintenance
- Albany, GA
Line Lead/Advanced Machine Operator
Tara Foods/Kroger Manufacturing
Albany
01.2016 - 01.2018
- Recruited and trained new machine operators, supporting a zero-accident rate in alignment with 'STOP Safety Program'
- Collaborated with O.E.M. representatives and corporate engineers to enhance production efficiency
- Installed, maintained, and performed emergency repairs on production line machinery, reducing downtime
- Maintained compliance with regulatory standards and upheld food safety and quality using S.Q.F. 2000 systems
- Albany, GA
Education
Property And Casualty And Insurance Adjuster
PLG Insurance Training Center
Atlanta, GA09-2025
Computer Networking Specialist Diploma & Certificate -
Albany Technical College
Albany, GA01-2017
Skills
- Heavy Equipment/Truck Driving
- Vehicle Maintenance
- Route Planning & Implementation
- Strategic Decision-Making
- Delivery Management
- Customer Care
- Process Improvement
- Relationship Building
- Collaboration
- Independent and Team Work
- Critical Thinking & Analysis
- Strong Written and Verbal Communication
- Multitasking
- Workload Prioritization
- Problem Solving
- Time Management
- Customer relationship management
- Risk assessment
- Regulatory compliance
- Sales strategy development
- Market analysis
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Team leadership
- Adaptability
- Goal-oriented mindset
- Integrity and ethics
- Claims management
- Customer service
- New business development
- Client retention
- Insurance sales strategy
- Prospect management
- Product knowledge
- Loss analysis
- Customer retention
- Sales quota achievement
- Strong negotiation
- Risk management
- Rapport building
- Account management
- Licensed insurance agent
- Marketing
- Risk mitigation
References
Available upon request
Professional Attributes
- Led teams effectively in various roles, demonstrating adeptness in organizing workflows and optimizing route strategies for efficient delivery operations
- Orchestrated successful implementation of new procedures and protocols, showcasing leadership in driving organizational change and improvement
- Demonstrated mastery in operating heavy equipment, such as forklifts and industrial machinery, ensuring smooth transportation and warehouse operations
- Utilized logical reasoning skills to assess system strengths and weaknesses, conducting thorough evaluations during equipment inspections and performance monitoring.
- Employed strategic problem-solving approaches to address challenges promptly, fostering a culture of continuous improvement and operational excellence
- Demonstrated the ability to prioritize tasks effectively, managing competing demands and deadlines in fast-paced environments while ensuring quality and safety standards
- Employed strategic communication strategies to engage with diverse stakeholders, ensuring clarity, alignment, and consensus in achieving organizational objectives
Certification
Licensed Property and Casualty Insurance Agent (Active)
Timeline
Branch Manager/Lead Tanker Driver
Jim Hinton Oil Company/Delta Tank Lines
01.2023 - Current
CDL Shuttle Driver, Class A
Sysco Gulf Coast
01.2022 - 01.2023
Route Sales Delivery Driver
Hawkins Chemical INS
01.2021 - 01.2022
Shift Lead/ Natural Gas Burner Operator 3
Georgia Pacific
01.2019 - 01.2022
Warehouse/Delivery Driver-Liftgate Service
Cal-Ark International Trucking
01.2018 - 01.2019
Appliance Repair Technician
Sears Home Services
01.2018 - 01.2019
Line Lead/Advanced Machine Operator
Tara Foods/Kroger Manufacturing
01.2016 - 01.2018
Property And Casualty And Insurance Adjuster
PLG Insurance Training Center
Computer Networking Specialist Diploma & Certificate -
Albany Technical College