Michael Franklin

• Developed and maintained operational policies to enhance efficiency and compliance across departments.
• Collaborated with cross-functional teams to ensure alignment on strategic objectives and operational goals.
• Managed vendor relationships, negotiating contracts to secure cost-effective solutions for operational needs.
• Oversaw inventory management systems, improving accuracy of stock levels and reducing discrepancies.
• Led training programs for staff, enhancing skill sets and promoting a culture of continuous improvement.
• Analyzed operational data to identify trends, facilitating informed decision-making for process enhancements.
• Coordinated project timelines and deliverables, ensuring successful execution of key initiatives within budget constraints.
• Oversaw day-to-day production activities in accordance with business objectives.
• Monitored budget and utilized operational resources.

- Overseeing a Market of 35 Vendors across Alanta and growing.

- Managing on demand upsells, providing same day staff while maintaining quality of service.

• Ensured timely and safe transportation of passengers to various destinations.
• Navigated efficiently using GPS technology to optimize routes and minimize travel time.
• Maintained high standards of vehicle cleanliness and safety through regular inspections.
• Provided excellent customer service by addressing passenger inquiries and concerns promptly.

• Developed and executed media campaigns across multiple platforms, enhancing brand visibility.
• Collaborated with cross-functional teams to ensure alignment on marketing strategies and messaging.
• Analyzed audience engagement metrics to refine content strategy and improve outreach effectiveness.
• Managed relationships with vendors and media partners, negotiating contracts for optimal service delivery.