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Dynamic leader with a proven track record at Emeril's New Orleans Fish House, adept in team leadership and financial reporting. Excelled in enhancing customer service excellence and streamlining operations, achieving significant improvements in employee engagement and profitability. Skilled in conflict resolution and bilingual communication, I bring a comprehensive approach to driving success and fostering inclusive, high-performing teams.

Kia ora, Hello
my name is Cobi and I’m a 29-year-old
Hardworking and motivated professional with several years of experience and record of success working in the retail, event and hospitality industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Enthusiastic with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly and engaging with a history of delivering excellent customer service. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.

A highly effective Senior Operations Management Professional with over 25 years' experience that meets challenges skillfully and creates positive change. A creative, business-minded individual with the proven ability to identify market opportunities, and develop strategies to exploit them effectively. A proven detail-oriented and diligent leader with a track record of success, setting strategic direction, executing to plan, and leading teams to achieve outstanding results in challenging, and fast-paced business environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-focused professional with successful 25-year career in Hospitality Restaurant sector. . Proficient Senior leader delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. . Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Michael Garcia

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