Summary
Overview
Work History
Education
Skills
Timeline
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Michael Gosa

Gainesville

Summary

Motivated and hard-working individual with strong verbal and communication skills looking to find a job that I can develop my skills and talents. Determined worker with ability to prioritize tasks as needed to get the job done effectively.

Overview

5
5
years of professional experience

Work History

CNC Machine Operator

Fox Factory
04.2023 - Current
  • Operated CNC machinery to produce high-quality components in accordance with specifications.
  • Monitored machine operations, adjusting settings to maintain optimal performance and accuracy.
  • Trained junior operators on machine setup, operation procedures, and safety protocols.
  • Maintained detailed production logs and reports for quality assurance compliance and continuous improvement initiatives.
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.
  • Moved finished work to correct staging area for disposition.
  • Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.

Merchandiser

Pepsi Bottling Company
05.2022 - 04.2023
  • Led merchandising team to improve shelf visibility and product placement.
  • Implemented process improvements for efficient route planning and delivery schedules.
  • Ensured compliance with company standards in all merchandising activities.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Optimized stock levels by analyzing sales trends and customer demand.
  • Collaborated with store managers to execute strategic promotional displays.

Personal Shopper

Walmart
12.2020 - 05.2022
  • Curated personalized shopping experiences based on customer preferences and feedback.
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Assisted customers in locating items, providing exceptional service throughout their shopping journey.
  • Trained new team members on best practices for customer interaction and product knowledge.
  • Resolved customer inquiries and concerns promptly, ensuring satisfaction with services provided.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Cashier

Smoothie King
06.2020 - 12.2020
  • Processed customer transactions efficiently, ensuring accuracy and prompt service.
  • Managed cash register operations, maintaining balanced drawers and preventing discrepancies.
  • Assisted in training new staff on point-of-sale systems and customer service protocols.
  • Provided exceptional customer service by addressing inquiries and resolving issues effectively.
  • Maintained cleanliness and organization of work area, aligning with health and safety standards.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School -

Gainesville City High School
Gainesville, GA
05.2022

Skills

  • Communication- Verbal and Written
  • Time Management
  • Effective Problem Solving
  • Computer skills

Timeline

CNC Machine Operator

Fox Factory
04.2023 - Current

Merchandiser

Pepsi Bottling Company
05.2022 - 04.2023

Personal Shopper

Walmart
12.2020 - 05.2022

Cashier

Smoothie King
06.2020 - 12.2020

High School -

Gainesville City High School

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Michael Gosa