Michael Hayes
Atlanta,GA
Summary
Professional with years of expertise in business management, operational efficiency, and strategic planning. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability, leadership, and adaptability.
Overview
17
17
years of professional experience
Work History
Business Owner/Operator
Hayes Transportation Enterprise
Atlanta, GA
12.2019 - Current
- Managed daily operations to ensure efficient transportation services.
- Analyzed performance metrics to identify areas for operational improvement.
- Coordinated maintenance schedules to ensure fleet reliability and safety standards.
- Negotiated contracts with shippers to improve operational cost
- Analyzed market trends to identify new business opportunities and adapt offerings accordingly.
- Led financial planning activities, including budgeting, forecasting, and performance analysis.
- Served as primary point-of-contact with customers and contractors to achieve expectations.
- Established strong relationships with shippers, ensuring consistent delivery of goods and services at competitive prices.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Fleet Operations Manager & Driver Trainer
A to Z Express Transportation
Covington, TN
03.2017 - 12.2019
- Oversaw fleet operations, ensuring compliance with safety regulations and industry standards.
- Managed scheduling and routing of vehicles to optimize delivery efficiency.
- Implemented cost-saving measures that reduced operational expenses across the fleet.
- Analyzed performance data to identify trends and drive continuous improvement initiatives.
- Facilitated open lines of communication between drivers, dispatchers, mechanics, and leadership to foster a collaborative work environment.
- Negotiated favorable contract terms with service providers, leading to significant savings.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Managed cargo loading procedures to prevent damage and ensure secure transport.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Operated heavy-duty trucks to transport goods across regional routes, ensuring timely deliveries.
- Managed logs and documentation for hours of service, maintaining accurate reporting standards.
Food Delivery Driver
Maines Paper & Food Service Inc.
Arlington, TN
02.2016 - 03.2017
- Delivered food products using hand held dollies, ramps, and pallet jacks for safe staging.
- Collaborated with warehouse staff to make sure the order fulfillment and inventory is accurate
- Managed multiple deliveries on each route based on company time schedule
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Monitored vehicle performance and reported maintenance needs to ensure operational reliability.
- Maintained vehicle cleanliness and compliance with safety regulations for safe operations.
Over the Road Truck Driver
Werner Enterprises
Atlanta, GA
07.2015 - 02.2016
- Operated long-haul tractor trailer trucks across various routes, including dry van, reefers, and containers. Maintained timely deliveries and paperwork submissions.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Communicated effectively with dispatch teams to resolve any issues pertaining to the loads.
- Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
- Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
Mesh Welding Operator
Insteel Wire Products
Jacksonville, FL
11.2011 - 07.2015
- Operated welding machines to fabricate steel mesh and reinforcement products
- Read blueprints and production specifications to prepare machinery using hand held tools & computer systems
- Cut and shaped steel accordingly to customers work orders
- Operated forklift to move finished materials for shipping
- Maintained production quotas while passing quality control inspections.
Heavy Equipment Operator
Hubbard Construction
Jacksonville, FL
11.2008 - 10.2011
- Operated Grading machinery, rollers, sweepers, and other heavy equipment on highway and bridge construction projects.
- Assisted in asphalt paving, concrete placement, and road grading
- Worked on sewer and drainage system installation
- Followed OSHA safety guidelines with a 100% accident-free job performance.
- Performed daily equipment inspections and preventative maintenance
- A crew leader of traffic control and jobsite setup
Education
High School Diploma -
Robert E Lee High School
Jacksonville, FL05.2004
Skills
- Small business operations
- Fleet management
- Strategic planning
- Tractor-trailer driving specialist
- Logistics planning
- Problem-solving
Timeline
Business Owner/Operator
Hayes Transportation Enterprise
12.2019 - Current
Fleet Operations Manager & Driver Trainer
A to Z Express Transportation
03.2017 - 12.2019
Food Delivery Driver
Maines Paper & Food Service Inc.
02.2016 - 03.2017
Over the Road Truck Driver
Werner Enterprises
07.2015 - 02.2016
Mesh Welding Operator
Insteel Wire Products
11.2011 - 07.2015
Heavy Equipment Operator
Hubbard Construction
11.2008 - 10.2011
High School Diploma -
Robert E Lee High School