Michael Kelley
Buford
Summary
Experienced with developing and implementing effective recruitment strategies to attract top talent. Utilizes innovative sourcing techniques and data-driven approaches to enhance talent acquisition. Track record of fostering strong relationships with stakeholders and improving overall hiring efficiency.
Overview
11
11
years of professional experience
Work History
Senior Recruiting Manager
Southeast Independent Delivery Services
09.2020 - Current
- Managed a team of 5 Talent Acquisition Specialists across the southeast region.
- Maintained accurate records of all recruitment activities in compliance with DOT requirements and internal policies.
- Developed innovative sourcing strategies, leveraging relationships with drivers and niche job boards to attract diverse talent pools.
- Conducted thorough candidate interviews, assessing qualifications against role requirements for optimal fit within teams and company culture.
- Utilized data-driven approaches in refining recruitment strategies for improved success rates.
- Managed recruitment budgets effectively, ensuring cost-efficient methods were employed throughout the hiring process.
Customer Service Supervisor
Publix
02.2014 - 08.2020
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall customer service.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Education
High School Diploma -
Buford High School
Buford, GA05-2016
Skills
- Collaborative Problem-solving
- Data-driven decision making
- Behavioral interviewing
- Passive candidate engagement
- Technical recruiting
- Applicant tracking systems
- Recruiting team leadership
Timeline
Senior Recruiting Manager
Southeast Independent Delivery Services
09.2020 - Current
Customer Service Supervisor
Publix
02.2014 - 08.2020
High School Diploma -
Buford High School
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