Michael Martin
Alpharetta
Summary
Adept at driving revenue growth and fostering customer relationships, I excelled at Barracuda Networks, achieving 100% Club status for three consecutive years and President's Club 2 years in a row. My expertise spans customer satisfaction, pipeline management, and strategic selling, ensuring customer engagement and satisfaction.
Overview
8
8
years of professional experience
Work History
Renewals Account Manager
Barracuda Networks
01.2019 - Current
- Responsible for a specific territory to manage quote to close renewal process for SMB, Commercial, Enterprise, and SLED customers
- Responsible for preparing quotes, negotiating price/terms, and handle contract amendments or modifications
- Collaborate with the Customer Success, Channel, and Sales teams to understand sales cycle, identify customer/product issues, and ensure on-time renewals
- Collaborate with the Customer Success, Channel, and Sales teams to understand sales cycle, identify customer/product issues, and ensure on-time renewals
- 2021, and 2022 and 2023 100% Club, 2022 and 2023 President’s Club
Social Media Marketing Intern
Sideline
05.2018 - 08.2018
- Supported with beginning phases of strategy planning to develop an integrated marketing communication to bring awareness to the new application
- Assisted with creation and scheduling of daily content including graphics, captions and hashtags
- Responsible for tracking analytics of engagement, page views, like and mentions for weekly reports
- Performed prospecting and outreach for potential users and to help increase awareness
- Responded to comments, posts, and questions on Instagram
Membership Manager/Sales
OneLife Fitness
08.2016 - 02.2018
- Responsible for renewing, upselling memberships, and attaining new members to hit monthly revenue and quota goals
- Respond to membership inquiries, track leads, schedule onsite meetings, and give a full-scale tour of the facility
- Promote sales of in-house shop items, drinks, smoothies, and supplements, as well as track and stock inventory
- Promote sales of in-house shop items, drinks, smoothies, and supplements, as well as track and stock inventory
- Greet members and assist with daily operations to ensure cleanliness and quality of equipment
Education
Bachelors of Business Administration - Marketing
Kennesaw State University
Kennesaw, GA07-2018
Skills
- Customer satisfaction
- Client engagement
- Pipeline management
- Revenue growth
- Relationship building
- Goal setting and achievement
- Sales targeting
- Customer relationship management
- B to B sales
- Marketing strategy development
- Brand marketing
- Brand-building strategies
Timeline
Renewals Account Manager
Barracuda Networks
01.2019 - Current
Social Media Marketing Intern
Sideline
05.2018 - 08.2018
Membership Manager/Sales
OneLife Fitness
08.2016 - 02.2018
Bachelors of Business Administration - Marketing
Kennesaw State University
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