MICHAEL MATTOX
Statesboro
Summary
Focused professional with experience in customer service, maintenance scheduling and documentation. Frequently praised as efficient by peers, I can be relied upon to help your company achieve its goals. Detail-oriented professional with 20 years of experience and a proven knowledge of inspections, safety assessments and repair actions. Aiming to leverage my skills to successfully fill the role at your company. Focused professional with 20 years of work experience and a proven knowledge of electronic surveillance, emergency preparedness and interrogation. Aiming to leverage my abilities to successfully fill security role at your company.
Overview
24
24
years of professional experience
Work History
Bounty Hunter
Georgia Fugative Recovery
08.2019 - Current
- Searched computer databases, credit reports, public records, tax and legal filings, and other resources to locate persons and to compile information for investigations
- Conducted private investigations
- Conducted personal background investigations, such as preemployment checks, to obtain information about individual's character, financial status, or personal history
- Alerted appropriate personnel to suspects' locations
Paint Supervisor
SECO ECOPLASTIC
04.2024 - 01.2025
- Implemented inventory management systems to maintain optimal levels of paint supplies and equipment.
- Coordinated with other departments to ensure timely completion of projects and seamless integration of painted components.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Trained and mentored new associates by modeling customer service methods, product knowledge and check out techniques.
- Developed staff schedule with sufficient coverage and processed payroll for prompt payment.
- Optimized paint mixing processes, resulting in more accurate color matches and better overall product quality.
- Assisted personnel with suggestions and recommendations to resolve problem.
- Streamlined production processes for increased efficiency and reduced waste in the paint department.
- Balanced multiple concurrent projects successfully by effectively delegating tasks to team members based on skill level and availability.
- Continuously researched new painting techniques, equipment advancements, and industry trends to stay current on best practices.
- Managed a team of painters, providing guidance, training, and feedback to ensure high-quality workmanship.
- Troubleshot painting issues as they arose, quickly identifying root causes and implementing appropriate solutions.
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Conducted performance evaluations for team members, identifying areas for improvement and growth opportunities.
- Maintained detailed records of all completed projects, including materials used, labor hours logged, and any unique challenges encountered during the process.
Paint Supervisor
Nifco KTW
08.2023 - 04.2024
- Monitored employee performance to maintain quality and compliance with job standards.
- Trained and mentored new associates by modeling customer service methods, product knowledge and check out techniques.
- Developed a comprehensive training program for new hires that significantly shortened their learning curve while still ensuring consistent quality standards were met.
- Developed staff schedule with sufficient coverage and processed payroll for prompt payment.
- Developed and enforced safety protocols, reducing workplace accidents and maintaining a safe work environment.
- Optimized paint mixing processes, resulting in more accurate color matches and better overall product quality.
- Established strong relationships with clients, ensuring clear communication regarding project expectations and progress updates.
- Streamlined production processes for increased efficiency and reduced waste in the paint department.
- Balanced multiple concurrent projects successfully by effectively delegating tasks to team members based on skill level and availability.
- Managed a team of painters, providing guidance, training, and feedback to ensure high-quality workmanship.
- Organized regular team meetings to discuss ongoing projects, address concerns or questions from staff members, or share relevant updates from leadership.
Maintenance Technician
TMF
02.2021 - 02.2023
- Conducted and completed interior painting projects, minor touchups and wall repairs
- Repaired electrical work and installed light fixtures
- Assisted supervisor with preventive maintenance and special projects
- Completed plumbing repairs and replaced plumbing fixtures
- Complied with OSHA regulations, maintaining safe and clean working environment
- Researched suppliers for necessary parts, determining compatibility and obtaining competitive prices
- Used technical documents and vendor resources for researching and diagnosing mechanical and electrical problems
- Managed parts, tools and drawings for facilitating safe and timely repairs
- Toubleshot electrical equipment using ladder logic and electrical schematics
- Tended to equipment malfunction or failure with minimal downtime to production
- Diagnosed complex mechanical and electronic problems utilizing diagnostic computer
- Dismantled, repaired, or replaced devices using hand tools and power tools
- Read and interpreted equipment manuals and work orders for performing required maintenance and service
- Recommended and initiated projects, preventing recurrence of production issues and breakdowns
Security Guard Officer
Securitas Security
03.2020 - 08.2021
- Wrote comprehensive incident reports and conducted thorough investigations
- Operated company vehicles to patrol large sites
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Patrolled premises regularly to maintain order and establish security presence
- Secured exits and entrances at end of operations, controlling access to building
- Monitored and authorized entrance of vehicles or people to keep property secure
- Escorted and observed guests and employees, maximizing safety and protection
- Called police and fire departments in cases of emergency, such as fire and presence of unauthorized persons
- Authorized and monitored entrance and departure of employees and visitors to guard against theft and maintain security of premises
- Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security
- Directed drivers on premises to control traffic
Deputy Jailer
Stephens County Jail
08.2015 - 02.2016
- Recorded information, such as prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities
- Inspected conditions of locks, window bars, grills, doors and gates at correctional facilities to ensure security and help prevent escapes
- Settled disputes between inmates and collaborated with other officers to defuse escalated conflicts
- Screened visitors and explained facility policies and requirements prior to entry
Soldier
US Army
08.2000 - 11.2015
- Located, constructed and camouflaged infantry positions and equipment
- Operated and maintained communications equipment
- Provided tactical and technical guidance and professional support to subordinates
- Helped mobilize troops and weaponry to support mission as ground combat force
- Used weapons and equipment to engage and destroy enemy ground forces
- Inspected military tools and equipment and scheduled needed repairs to protect soldier safety
- Tested and repaired electronic equipment to keep assets fully operational
- Assisted operations teams with repairing damaged or destroyed structures
- Performed quality assurance on munitions and gathered materials for shipment
- Operated heavy machinery, power tools and firearms to achieve combat objectives
- Communicated work assignments and distributed written assessments to workers regarding performance
- Notified commanding officers of weapon malfunctions and damages
Education
Bachelors Degree - Technology Management
Excelsior College
Albany, NYCertification In Homeland Security -
Martinsburg College
Martinsburg, West Virginia09.2014
Skills
- Weapons Repair
- Personal Trainer
- Vehicle Maintenance
- Hand to Hand Combat Trained
- Operate electrical weapons systems
- Quick learner
- Adapt to different area of operation in a timely manner
- Peoples Person
- Body language reader
- First Aid
- CPR
Timeline
Paint Supervisor
SECO ECOPLASTIC
04.2024 - 01.2025
Paint Supervisor
Nifco KTW
08.2023 - 04.2024
Maintenance Technician
TMF
02.2021 - 02.2023
Security Guard Officer
Securitas Security
03.2020 - 08.2021
Bounty Hunter
Georgia Fugative Recovery
08.2019 - Current
Deputy Jailer
Stephens County Jail
08.2015 - 02.2016
Soldier
US Army
08.2000 - 11.2015
Certification In Homeland Security -
Martinsburg College
Bachelors Degree - Technology Management
Excelsior College
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