Michael Moore
Carrollton
Summary
Dynamic and dedicated professional with extensive experience as a Combat Medic in the U.S. Army, excelling in patient assessment and emergency medical response. Proven ability to train personnel in critical skills while delivering exceptional customer service in fast-paced environments. Strong organizational skills and a commitment to healthcare collaboration drive my success.
Overview
5
5
years of professional experience
Work History
Combat Medic (68W)
U.S. Army Active Duty
Fort Sill
01.2021 - 10.2023
- Inserted IVs and administered oral and injectable medications.
- Explained medical terminology in non-complex terms to patients.
- Performed emergency life support and treated sick and injured persons at remote locations.
- Trained military personnel in first aid, CPR, and other critical lifesaving skills.
- Collaborated with healthcare professionals to plan and implement patient care.
- Evaluated patient condition and determined priority for further medical treatment.
- Organized and updated health records and clinical files.
Barista
Starbucks
Bremen
06.2020 - 09.2020
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a calm demeanor during high-volume periods and special events.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Utilized a POS system to receive and process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Restocked product displays based on demand and projected sales.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Deli Associate
Ingles
Bremen
08.2019 - 06.2020
- Assessed customer needs, evaluated food allergies, and suggested additional menu items as appropriate.
- Maintained records of sales transactions using a POS system.
- Warmly greeted visitors to promote great customer service and a positive ordering experience.
- Scrubbed and polished counters to remove debris and food.
- Maintained work areas to reduce the potential for illness or injury.
- Maintained a high level of professionalism while interacting with customers and coworkers alike.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Restocked napkins, condiments, and utensils at self-service areas during slow periods.
- Provided accurate information about product ingredients upon request.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Food Runner
Evan's Barbeque
Villa Rica
06.2018 - 05.2019
- Ensured that all orders were correct before leaving the kitchen area.
- Filled trays with food, utensils, napkins, and condiments to provide diners with meals and accessories.
- Assisted in training new staff members on restaurant operations and procedures.
- Performed daily pre-shift side work duties such as restocking supplies and polishing silverware.
- Filled and served various beverages for customers.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Provided assistance with clearing plates from tables after meals were completed.
- Maintained supplies such as napkins, silverware, glassware, and plates throughout the shift.
- Assisted servers in setting up tables for guests.
- Effectively multitasked within afast-paced environment.
Education
High School Diploma -
Bremen High Scool
Bremen, GA05-2019
Skills
- Patient assessment
- Emergency medical response
- IV insertion
- First aid training
- Healthcare collaboration
- Critical thinking
- Conflict resolution
- Customer service
- Organizational skills
Timeline
Combat Medic (68W)
U.S. Army Active Duty
01.2021 - 10.2023
Barista
Starbucks
06.2020 - 09.2020
Deli Associate
Ingles
08.2019 - 06.2020
Food Runner
Evan's Barbeque
06.2018 - 05.2019
High School Diploma -
Bremen High Scool
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