Michael Sanders
Atlanta
Summary
Results-driven professional with a proven track record in training, staff development, management, and human resources. Exceptional communication, analytical, and organizational skills. Experienced installation and repair technician proficient in setting up, repairing, and configuring telecommunications equipment. Skilled in building customer relationships and solving problems independently. Demonstrates excellent communication and planning abilities to drive operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Construction Engineer Manager
AT&T
03.2025 - Current
- Led construction projects ensuring compliance with safety regulations and quality standards.
- Managed project timelines, coordinating resources to meet critical milestones.
- Developed and implemented process improvements enhancing operational efficiency.
- Supervised teams of engineers and contractors, fostering collaboration and productivity.
- Conducted site inspections to assess progress, identifying potential issues proactively.
- Enhanced project efficiency by streamlining processes and optimizing resource allocation.
Senior Training Manager
AT&T
12.2020 - Current
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Implemented new learning strategies depending upon employees' skill levels.
- Directed field training to enhance participants' skills.
Outside Plant Technician
AT&T
04.2016 - 12.2020
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Performed construction operations and installation of telecommunications towers for several telecom companies.
Conductor
CSX Transportaion
09.2013 - 03.2016
- Inspected train in motion and stationary to determine proper functionality.
- Communicated with train dispatchers to obtain and adjust directions.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Communicated through various methods to conduct train movement.
- Negotiated and directed train and rail cars movement.
- Prepared forms, required reports, switch lists and train orders daily.
Education
No Degree - Engineering (Pre-Engineering)
Central Georgia Technical College
Macon, GA08.2008
Skills
- Project Management
- Business Administration
- Team Development Strategies
- Staff Presentations
- Course Development
- Course Design
- Manager Coaching and Training
- Diagnosing Issues
- Telecommunications Equipment
- Safety Practices
- Troubleshooting and Resolution
- OSHA Regulations
- Critical Thinking
Accomplishments
- developed safety and leadership courses
Certification
- Certified CPR Instructor, RED CROSS
- Licensed class A CDL
Timeline
Construction Engineer Manager
AT&T
03.2025 - Current
Senior Training Manager
AT&T
12.2020 - Current
Outside Plant Technician
AT&T
04.2016 - 12.2020
Conductor
CSX Transportaion
09.2013 - 03.2016
No Degree - Engineering (Pre-Engineering)
Central Georgia Technical College
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