Michael K. Smith
McDonough
Summary
Senior Video Infrastructure Engineer with 22 years of experience in designing and optimizing broadcast and OTT streaming environments. Delivers mission-critical production systems for live television and digital streaming. Recognized for engineering leadership, advanced troubleshooting, and process optimization across cross-functional teams. Expertise in enterprise media infrastructure, IP-based video workflows, and live event production.
Overview
2
2
years of post-secondary education
23
23
years of professional experience
Work History
Production & Editing Systems Engineer
THE WEATHER GROUP
11.2023 - Current
- Serve as a senior engineering resource supporting enterprise broadcast systems, editing environments, production infrastructure, and live television operations.
- Engineer and support mission-critical production, editing, and broadcast systems supporting national television and OTT streaming operations.
- Provide technical leadership supporting enterprise media infrastructure, IP video workflows, hybrid production environments, and digital content delivery.
- Support live production, video conferencing, media ingest, editing, and content distribution technologies across multiple departments.
- Troubleshot complex broadcast, networking, and production issues, ensuring maximum system availability.
- Partnered with engineering, production, operations, vendors, and business stakeholders to resolve critical infrastructure issues effectively.
- Improved engineering workflows through process optimization and technical consultation, enhancing operational efficiency and customer satisfaction.
- Coordinate technical planning and engineering support for live events and hybrid productions.
- Co-Producer of the Emmy Award-winning Hurricane Helene documentary recognized for excellence in storytelling and production.
Tier II Live Support Engineer
BOUNCE TV
02.2018 - 11.2019
- Provided enterprise engineering support for national television broadcasts and digital media platforms.
- Maintained zero downtime during nationally televised broadcasts.
- Acted as primary Tier II escalation engineer for complex production and broadcast infrastructure incidents.
- Developed Zendesk automation workflows that expedited engineering response times.
- Authored technical documentation and operational procedures that enhanced engineering consistency.
- Collaborated with production, engineering, operations, and technology teams to effectively resolve mission-critical issues.
- Authored technical documentation and operational procedures improving engineering consistency.
- (Scripps Networks)
Live Support Analyst
PIKSEL
12.2017 - 02.2018
- Supported enterprise OTT streaming platforms, enabling seamless delivery of live and on-demand video services.
- Resolved streaming platform issues impacting live and VOD content.
- Supported Akamai-backed content delivery workflows to maintain reliable media distribution.
- Resolved streaming platform issues, minimizing disruptions to live and VOD content delivery.
- Collaborated with engineering teams to enhance platform performance and ensure operational reliability.
- Supported broadcast-quality media delivery across digital platforms.
Senior Content Operations Coordinator
TURNER BROADCASTING
05.2015 - 06.2016
- Managed enterprise digital media operations for seamless multi-platform content delivery.
- Managed enterprise digital media operations supporting multi-platform content delivery.
- Acted as Subject Matter Expert for enterprise operational processes.
- Produced KPI reports and operational analytics to inform strategic business decisions.
- Served as Subject Matter Expert for enterprise operational processes.
Broadcast Operations Coordinator
TURNER BROADCASTING
03.2005 - 05.2015
- Facilitated enterprise broadcast operations for multiple national television networks, ensuring seamless transmission.
- Coordinated live signal routing and production workflows.
- Diagnosed technical broadcast issues during live programming.
- Diagnosed and resolved technical broadcast issues during live programming to maintain uninterrupted viewer experience.
- Coordinated live signal routing and production workflows, optimizing broadcast quality and reliability.
- Supported enterprise broadcast operations across multiple national television networks.
Master Control Operator
WCPO-TV
11.2003 - 03.2005
- Facilitated master control operations for live television broadcasting, ensuring seamless viewer experience.
- Operated and optimized broadcast automation and playout systems to maintain high-quality output.
- Monitored transmission quality and signal integrity.
- Recorded and managed satellite feeds for timely broadcast playback, contributing to uninterrupted programming.
- Recorded and managed satellite feeds for broadcast playback.
- (Scripps)
Education
Associate of Applied Science - Audio/Video Production
Brown Mackie College
Cincinnati, OH 05.2002 - 05.2004
Bachelor of Arts - Communication & Media Studies
Clayton State University
Morrow, GASome College (No Degree) - Digital Communications And Media
University of Cincinnati
Cincinnati, OHSkills
- Streaming & Video Infrastructure
- OTT Streaming
- Live Streaming
- Video-on-Demand (VOD)
- Video Encoding
- Video delivery
- Content Distribution Strategies
- Broadcast Operations
- Live Event Production
- Broadcast Control Systems
- Remote Production Management
- Automated Media Solutions
- Akamai CDN
- Brightcove Platform Support
- Content Distribution
- Media Routing Solutions
- Technical Infrastructure
- Network Protocols
- Advanced Networking
- Cloud Networking
- Network Diagnostics
- Traffic Prioritization
- IP Address Management
- Network Segmentation
- Secure Connectivity
- Domain Management
- Adobe Premiere Pro
- Adobe Audition
- Avid
- Pro Tools
- After Effects
- Photoshop
- Logic Pro
- GarageBand
- Customer Support Tools
- Production Workflow Optimization
- Broadcast Infrastructure
Professional Achievements
Emmy Award Winner, 2024, 2025, Co-Producer – Hurricane Helene Documentary. Recognized for outstanding collaboration, technical excellence, and storytelling during award-winning documentary production.
Personal Information
Title: Emmy Award-Winning Senior Video Infrastructure Engineer
Executive Highlights
Emmy Award Winner, 2024, 2025, Co-Producer – Hurricane Helene Documentary. Recognized for outstanding collaboration, technical excellence, and storytelling during award-winning documentary production.
Executive Profile - Summary
Emmy Award Winner, 2024, 2025, Co-Producer – Hurricane Helene Documentary. Recognized for outstanding collaboration, technical excellence, and storytelling during award-winning documentary production.
Timeline
Production & Editing Systems Engineer
THE WEATHER GROUP
11.2023 - Current
Tier II Live Support Engineer
BOUNCE TV
02.2018 - 11.2019
Live Support Analyst
PIKSEL
12.2017 - 02.2018
Senior Content Operations Coordinator
TURNER BROADCASTING
05.2015 - 06.2016
Broadcast Operations Coordinator
TURNER BROADCASTING
03.2005 - 05.2015
Master Control Operator
WCPO-TV
11.2003 - 03.2005
Associate of Applied Science - Audio/Video Production
Brown Mackie College
05.2002 - 05.2004
Bachelor of Arts - Communication & Media Studies
Clayton State University
Some College (No Degree) - Digital Communications And Media
University of Cincinnati