MIchael Upshaw
998 Rolling Meadows
Summary
Dynamic Audio Engineer with a proven track record at Patchwerk Recording Studios, enhancing client satisfaction and audience engagement through expert mixing and mastering. Skilled in data management and customer service, I excel in transforming audio visions into reality, ensuring project excellence with efficient time management and innovative sound design techniques.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AudioEngineer
85 South
Peoria, AZ
03.2024 - Current
- Set up, maintained and operated audio recording equipment and performed troubleshooting and audio system breakdown for broadcasts.
- Consistently met project deadlines through diligent time management and prioritization of tasks.
- Stayed up-to-date with latest audio engineering technologies and techniques through continuous professional development opportunities.
- Regulated volume level and sound quality during recording sessions.
- Improved team communication by fostering an open dialogue between engineers, musicians, producers, and other stakeholders involved in projects.
Audio Engineer
Patchwerk Recording Studios
Georgia
11.2017 - Current
- Set up and tested equipment prior to events, broadcasts, and recordings.
- Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
- Recorded speech and music in digital formats.
- Maximized studio productivity through effective scheduling, setup, and teardown procedures for recording sessions.
- Worked with video editors to synchronize audio with video segments.
- Enhanced audio quality by expertly mixing and mastering recordings for various projects.
- Consistently met project deadlines through diligent time management and prioritization of tasks.
- Collaborated with producers and performers to determine and achieve desired sound for productions.
- Boosted client satisfaction rates by providing exceptional customer service and addressing concerns promptly.
Audio Engineer
SONY ATV
Atlanta Georgia
11.2023 - 05.2024
- Improved audience engagement by designing and implementing immersive soundscapes for theater productions.
- Increased client satisfaction with tailored sound designs that met unique project requirements.
- Mixed voices, music and taped sound effects for live performances and pre-recorded events.
- Transformed video and audio recordings into digital formats for editing and archiving.
Education
Associate of Arts - Audio Engineering
Aimm
Norcross GA06-2019
High School Diploma -
Parkview
Lilburn Ga05-2017
Skills
- Data entry
- Customer service
- Data management
- Computer operations management
- Documentation skills
- Time management
- Multitasking and organization
- Help desk support
- Hardware and software installation
- Technical support
Accomplishments
- Entry level Java script developer
- Award winning audio engineer
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Pro Tools Certification - Avid Technology, Inc.
- AES (Audio Engineering Society) Membership – Audio Engineering Society.
Languages
English
Native or Bilingual
Timeline
AudioEngineer
85 South
03.2024 - Current
Audio Engineer
SONY ATV
11.2023 - 05.2024
Audio Engineer
Patchwerk Recording Studios
11.2017 - Current
Associate of Arts - Audio Engineering
Aimm
High School Diploma -
Parkview
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