Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ward

Woodstock

Summary

Dynamic automotive technician with a proven track record at Road Britannia, excelling in diagnosing complex vehicle issues and enhancing service efficiency. Renowned for exceptional customer service and attention to detail, I effectively trained staff and optimized operations, ensuring high-quality repairs across diverse European vehicle models.

Overview

2026
2026
years of professional experience

Work History

Technician

Road Britannia
Atlanta
2012 - 02.2026
  • Operated diagnostic tools to identify vehicle issues and recommend appropriate repairs.
  • Conducted routine maintenance checks to ensure optimal vehicle performance and safety compliance.
  • Assisted in troubleshooting mechanical problems, enhancing team efficiency and service quality.
  • Collaborated with technicians to streamline repair processes, reducing turnaround times for service requests.
  • Worked on mostly European vehicles

Owner/Operator

Hondas N More
Conyers, GA
2000 - 2012
  • Managed daily operations, ensuring efficient workflow and customer satisfaction.
  • Oversaw inventory management, optimizing stock levels and reducing waste.
  • Trained and mentored staff in best practices for customer service and product knowledge.
  • Worked on wide range of vehicle models
  • Diagnosis electrical, mechanical, complaints

Education

High School Diploma -

Heritage High School
Conyers, GA
1998

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Works well with other people

Timeline

Technician

Road Britannia
2012 - 02.2026

Owner/Operator

Hondas N More
2000 - 2012

High School Diploma -

Heritage High School
Michael Ward