Michael Ward
Woodstock
Summary
Dynamic automotive technician with a proven track record at Road Britannia, excelling in diagnosing complex vehicle issues and enhancing service efficiency. Renowned for exceptional customer service and attention to detail, I effectively trained staff and optimized operations, ensuring high-quality repairs across diverse European vehicle models.
Overview
2026
2026
years of professional experience
Work History
Technician
Road Britannia
Atlanta
2012 - 02.2026
- Operated diagnostic tools to identify vehicle issues and recommend appropriate repairs.
- Conducted routine maintenance checks to ensure optimal vehicle performance and safety compliance.
- Assisted in troubleshooting mechanical problems, enhancing team efficiency and service quality.
- Collaborated with technicians to streamline repair processes, reducing turnaround times for service requests.
- Worked on mostly European vehicles
Owner/Operator
Hondas N More
Conyers, GA
2000 - 2012
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff in best practices for customer service and product knowledge.
- Worked on wide range of vehicle models
- Diagnosis electrical, mechanical, complaints
Education
High School Diploma -
Heritage High School
Conyers, GA1998
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Works well with other people
Timeline
Technician
Road Britannia
2012 - 02.2026
Owner/Operator
Hondas N More
2000 - 2012
High School Diploma -
Heritage High School