Michael Welbon
Conley
Summary
Dynamic and results-driven professional with experience at Dekalb County Sanitation, excelling in incident reporting and customer service. Proven ability to enhance operational efficiency through effective route management and GPS technology. Recognized for teamwork and collaboration, contributing to a positive work environment while ensuring safety and compliance in all tasks.
Overview
3
3
years of professional experience
Work History
Refuse Collector
Dekalb County Sanitation
02.2024 - 10.2024
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Adapted routes based on changing traffic and weather conditions to stay on schedule and maintain efficiency.
- Dismounted and remounted trucks according to strict safety standards and schedules.
- Performed special pickups to collect recyclable items like televisions and computers.
- Participated in community events and initiatives to promote awareness of waste management practices, furthering the company''s reputation as a responsible corporate citizen.
- Managed inventory of necessary supplies such as gloves, bags, brooms, shovels for maintaining clean working conditions and efficiency.
- Assisted in budget planning by providing accurate data on refuse collection volumes, aiding management in making informed financial decisions.
- Continually updated knowledge of industry trends and best practices through regular training sessions, ensuring optimal performance in all aspects of refuse collection duties.
- Ensured proper vehicle maintenance, conducting pre-and post-trip inspections to minimize potential mechanical issues during daily operations.
- Increased efficiency in waste collection routes by utilizing GPS technology to optimize travel times between stops.
Unarmed Security Officer
Georgia Aquarium
01.2022 - 01.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Patrolled commercial property and associated parking garage.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
Warehouse Worker
Amazon
01.2023 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Retail Sales Associate
Walmart
10.2021 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Miller Grove High
Lithonia, GA05-2023
Skills
- Incident reporting
- Conflict resolution
- Property patrol
- Building security
- CCTV monitoring
- Customer service
- Teamwork and collaboration
- Problem-solving
- Cleaning and organizing
- Self-motivated and disciplined
- Heavy equipment operation
- Customer assistance
Timeline
Refuse Collector
Dekalb County Sanitation
02.2024 - 10.2024
Warehouse Worker
Amazon
01.2023 - 11.2023
Unarmed Security Officer
Georgia Aquarium
01.2022 - 01.2024
Retail Sales Associate
Walmart
10.2021 - 01.2023
High School Diploma -
Miller Grove High
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