Adaptable and motivated Sociology graduate with 5+ years of customer service experience and a proven ability to lead, learn, and collaborate. Strong background in communication, research, and team leadership through academic and real-world settings, including managing group projects and supporting athletic operations. Known for building rapport with clients and teammates, thriving in fast-paced environments, and learning new systems or tools quickly. Seeking an entry-level role in a mission-driven organization where I can apply my critical thinking, writing, and people skills while continuing to grow professionally.