Michael Wombles
Box Springs
Summary
A seasoned Lead Mentor Technician with a proven track record at Sears Home Services, I excel in diagnosing and repairing complex HVAC systems and mentoring new technicians. Renowned for exceptional troubleshooting skills and fostering teamwork, I ensure high-quality customer service and efficient problem resolution. My leadership and technical training abilities contribute significantly to operational excellence and team success.
Lead Mentor Technician with strong technical expertise and results-driven approach. Skilled in diagnostics, repair, and maintenance, with proven ability to guide and support team members. Known for adaptability, reliability, and effective problem-solving. Strong focus on collaboration, communication, and achieving organizational goals.
Overview
12
12
years of professional experience
Work History
Lead Mentor Technician
Sears Home Services, A Division Of The Sears Holding
07.2018 - Current
Responsible for preventative maintenance, diagnosing and repairing heat pump systems, gas furnaces, dual fuel systems, and straight cool units. Also responsible for training new technicians, making sure their vans are setup with the necessary tools and parts needed to make repairs same day when possible. Working as a team to help with technical issues over the phone and in person whenever possible. Also have type 2 EPA certification.
Service Technician
Riley Heating And Air Conditioning
05.2013 - 06.2018
Performed preventative maintenance, troubleshooting and repair of hvac system's commercial and residential. Installed new hvac systems.
Education
GED -
Central High School
Phenix City AlSkills
- Mentoring
- Technical training
- Installation procedures
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Skilled maintenance and repair
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Dependable and consistent
- Multitasking Abilities
- Reliability
- Excellent communication
- Troubleshooting skills
- Organizational skills
- Hand and power tool operation
- Decision-making
- Heavy lifting
- Relationship building
- Preventive Maintenance
Timeline
Lead Mentor Technician
Sears Home Services, A Division Of The Sears Holding
07.2018 - Current
Service Technician
Riley Heating And Air Conditioning
05.2013 - 06.2018
GED -
Central High School
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