Michaela McCurdy
Savannah
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Loves being busy at work.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
2
2
years of professional experience
Work History
Server/Bartender/Key Manager
Applebees
Pooler
09.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary needs.
- Took accurate food and beverage orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and server stations.
- Processed payments and handled cash transactions efficiently.
- Trained new servers on company policies and service techniques.
- Resolved guest complaints promptly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared drinks according to standard recipes.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of the bar area.
- Assisted customers with drink selection and provided recommendations.
- Operated cash register and processed customer transactions efficiently.
- Enforced responsible alcohol service policies with patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Server
108 Ale House
Rincon
04.2024 - 09.2024
- Provided attentive service to guests in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of tables and dining areas.
- Assisted in training new servers on restaurant procedures and standards.
- Handled payment transactions using the point-of-sale system.
- Engaged with customers to enhance their dining experience through recommendations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server/Bartender
Our Place Pub
Rincon
11.2023 - 04.2024
- Provided excellent customer service in a fast-paced pub environment.
- Assisted guests with menu selections and special requests.
- Managed food and drink orders using point-of-sale systems.
- Maintained cleanliness and organization of dining areas and tables.
- Trained new team members on service standards and procedures.
- Handled cash transactions and processed payments accurately.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Mixed and served a variety of cocktails and beverages.
- Maintained cleanliness and organization of the bar area.
- Handled cash transactions accurately during busy shifts.
Education
Woodville Tompkins Technical And Career Institute
Savannah , GASkills
- Customer service
- Menu knowledge
- Cash handling
- Point of sale operation
- Alcohol compliance
- Food safety practices
- Training and development
- Team collaboration
- Order accuracy
- Time management
- Attention to detail
- Adaptability under pressure
- Responsible beverage service
- Suggestive selling
- Shift management
- Beverage preparation
- Menu memorization
- Allergy awareness
Timeline
Server/Bartender/Key Manager
Applebees
09.2024 - Current
Server
108 Ale House
04.2024 - 09.2024
Server/Bartender
Our Place Pub
11.2023 - 04.2024
Woodville Tompkins Technical And Career Institute