Michaela Simon
Conyers,GA
Summary
Results-driven learner passionate about continuous improvement and academic excellence. Proven ability to adapt to new challenges, contributing effectively to team efforts. Strong skill set in critical thinking and collaboration. Reliable and flexible, known for maintaining high standards and consistently delivering quality results.
Overview
7
7
years of professional experience
Work History
Server
Cracker Barrel Old Country Store
04.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Served food and beverages promptly with focused attention to customer needs.
Customer Service Associate
Jewelz4all
01.2018 - 01.2023
- Assist customers with sales and return transactions
- Perform quality control of incoming shipments
- Upload inventory and maintain pricing information on website
- Reset displays for product demonstration
Education
Bachelor of Science - Biology
Fort Valley State University
Fort Valley, GA07-2028
High School Diploma -
Rockdale County High School
Conyers, GA05-2024
Audio, Video, & Film
Rockdale Career Academy
Conyers, GA05-2024
Skills
- Consistent Professional Commitment
- Team collaboration
- Point of sale operation
- Problem resolution
- Customer support
- Attention to detail
Activities
- Family and Consumer Science (FACS), Vice President
- Naturally MANEtained, Vice President
- African Student Association (ASA)
- Sisterhood Advocates for Growth & Empowerment (SAGE)
- Minority Association of Pre-medical Students (MAPS)
HOPE Scholar
Recipient of "The Helping Outstanding Pupils Educationally" scholarship.
Timeline
Server
Cracker Barrel Old Country Store
04.2024 - Current
Customer Service Associate
Jewelz4all
01.2018 - 01.2023
Bachelor of Science - Biology
Fort Valley State University
High School Diploma -
Rockdale County High School
Audio, Video, & Film
Rockdale Career Academy
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