Michaela Smith
Locust Grove
Summary
Results-driven Human Resources professional with 15 years of experience advancing organizational growth, elevating employee engagement, and cultivating cultures 4of excellence. Possessing an MBA with a concentration in Human Resources, I bring a strategic and analytical approach to implementing impactful HR initiatives aligned with business goals. Demonstrated success in talent acquisition, employee relations, and organizational development. A remote work advocate skilled in leading distributed teams and navigating virtual environments to deliver measurable results.
Driven business development manager with several years of experience in organizational leadership. Well-educated in lead generation and relationship development with key clients and stakeholders. Recognized for guiding teams to success through coaching, sales technique training and revenue target achievement.
Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Business Development Manager
MVS Elixirs Apothecary
Atlanta
01.2023 - Current
- Company Overview: www.mvselixirs.myshopify.com
- Spearheaded and executed innovative strategies that accelerated business growth and brand presence.
- Consistently surpassed performance targets, increasing sales volume and market share.
- Built strategic partnerships that enhanced market reach and customer acquisition.
- Led go-to-market campaigns and product positioning for organic, handmade personal care products.
- Developed strategic partnerships with local businesses to enhance product visibility.
- Negotiated contracts with suppliers to ensure quality ingredients for elixirs production.
- Analyzed sales data to refine business strategies and drive revenue growth.
HR Generalist
Chesapeake Information Services
Baltimore
04.2017 - 08.2022
- Served as the primary liaison for employee and client relations, providing timely and professional support.
- Managed a wide range of HR functions independently, including onboarding, conflict resolution, and policy implementation.
- Strengthened employee engagement through consistent communication and performance feedback strategies.
- Supported a high-volume HR department with multitasking, prioritization, and effective project execution.
- Managed employee onboarding and orientation processes for new hires.
- Facilitated training sessions on company policies and compliance initiatives.
- Collaborated with management to address employee relations issues effectively.
Streetcar Engineer
DC Streetcar
Washington
09.2015 - 02.2017
- Designed and implemented engineering solutions for transportation systems.
- Collaborated with cross-functional teams on project development and execution.
- Analyzed system performance to identify areas for improvement.
- Managed technical documentation and ensured compliance with regulations.
- Conducted regular inspections of streetcar infrastructure and maintained safety standards.
- Provided support during the installation, maintenance, repair, and calibration of equipment.
- Assisted in troubleshooting issues related to product design or manufacturing processes.
Financial Aid Advisor
CMD Outsourcing Solutions
Baltimore
06.2012 - 07.2015
- Guided students and families through the financial aid process by explaining eligibility requirements, loan options, scholarships, and grant opportunities.
- Reviewed and processed financial aid applications (FAFSA and institutional forms) to determine compliance with federal, state, and institutional regulations.
- Maintained accurate student records, monitored award packages, and ensured timely disbursement of funds while adhering to confidentiality standards.
- Provided one-on-one advising and workshops to support students in understanding financial responsibilities, repayment options, and strategies to reduce debt.
- Conducted workshops to educate students about financial aid processes and deadlines.
- Collaborated with academic departments to streamline financial aid communication strategies.
Education
MBA - Human Resources Concentration
Strayer University
Washington, District of Columbia 10.2022 - 09.2025
Bachelor of Arts - Political Science
Howard University
Washington, District of Columbia 08.2011 - 05/2015
Associate of Arts - Law
The Community College of Baltimore County
Catonsville, MD 09.2005 - 06.2010
Skills
- Talent Acquisition & Retention
- Strategic HR Planning
- Employee Relations & Engagement
- Regulatory Compliance & Best Practices
- Remote Team Leadership
- Data-Driven Decision-Making
- Organizational Development
- Excellent Written & Verbal Communication
- Cross-Functional Collaboration
- Business strategy
- Market analysis
- Sales forecasting
- Partnership development
Websites
Certification
- Certified Human Resources Professional
- Leadership Development Certification
Timeline
Business Development Manager
MVS Elixirs Apothecary
01.2023 - Current
MBA - Human Resources Concentration
Strayer University
10.2022 - 09.2025
HR Generalist
Chesapeake Information Services
04.2017 - 08.2022
Streetcar Engineer
DC Streetcar
09.2015 - 02.2017
Financial Aid Advisor
CMD Outsourcing Solutions
06.2012 - 07.2015
Bachelor of Arts - Political Science
Howard University
08.2011 - 05/2015
Associate of Arts - Law
The Community College of Baltimore County
09.2005 - 06.2010