Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHELE GODFREY

Atlanta

Summary

Organized Specimen Processor with relevant experience in laboratory settings. Familiarity with medical terminology, specimen handling and processing protocols ensures accuracy in work. Noted for efficiency and attention to detail when handling patient specimens and maintaining data integrity. Strengths include strong communication skills, problem-solving abilities, and commitment to adhering to safety standards, contributing positively to team dynamics and lab operations.

Overview

16
16
years of professional experience

Work History

Specimen Processor III

Emory Healthcare
Atlanta
01.2013 - Current
  • Process and label specimens for diagnostic testing in high-volume healthcare environment.
  • Maintain accurate records of specimen collection and transportation procedures.
  • Ensure compliance with safety protocols and quality standards in specimen handling.
  • Operate laboratory equipment to prepare samples for analysis and storage.
  • Collaborate with healthcare staff to coordinate efficient specimen processing workflows.
  • Train new team members on proper specimen processing techniques and protocols.
  • Assist in troubleshooting issues related to specimen quality or processing errors.
  • Recorded specimen data into laboratory information systems accurately and efficiently.
  • Maintained a clean work environment by adhering to infection control guidelines.
  • Packaged specimens properly for transport ensuring they remained intact throughout shipping process until arrival at destination laboratory site.
  • Troubleshot technical issues that arose during the specimen processing process quickly and effectively.
  • Utilized personal protective equipment while handling biohazardous material safely and securely at all times.
  • Met quality control standards by examining specimens for adequacy and appropriateness.
  • Monitored the inventory of supplies necessary for specimen processing.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Acted as a liaison between upper management and staff, facilitating open communication.

Patient Service Representative

Quest Diagnostics
Duluth
04.2009 - 10.2017
  • Educated patients on laboratory services and test preparation requirements clearly.
  • Handled insurance verification and payment processing transactions promptly.
  • Coordinated communication between patients and medical staff effectively.
  • Resolved patient concerns and complaints with professionalism and empathy.
  • Collected blood samples from patients following established protocols and safety guidelines.
  • Maintained accurate patient records and documentation for each phlebotomy procedure.
  • Assisted patients in understanding the blood draw process to ensure comfort and cooperation.

Education

Some College (No Degree) - Medical Transcription

Georgia Northwestern Technical College
Rock Spring

Some College (No Degree) - Psychology and Secretarial Science

Tennessee Temple University
Chattanooga, TN

Skills

  • specimen labeling
  • specimen processing
  • laboratory information systems
  • infection control compliance
  • safety protocol adherence
  • inventory management
  • data entry accuracy
  • team collaboration
  • employee training
  • problem solving
  • Sample preparation
  • Confidentiality compliance
  • Centrifuge operation
  • Pipetting techniques
  • Specimen storage

Timeline

Specimen Processor III

Emory Healthcare
01.2013 - Current

Patient Service Representative

Quest Diagnostics
04.2009 - 10.2017

Some College (No Degree) - Medical Transcription

Georgia Northwestern Technical College

Some College (No Degree) - Psychology and Secretarial Science

Tennessee Temple University

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MICHELE GODFREY