Michelle Delderfield
Suwanee
Summary
Dedicated and motivated professional with a strong desire for a challenging position that can effectively utilize my skillset while providing opportunities for growth and advancement. Committed to continuous personal and professional development, eager to contribute expertise and enthusiasm to a dynamic team.
Overview
20
20
years of professional experience
Work History
Agent Services Coordinator
Bolst Real Estate Inc.
06.2024 - 05.2025
- Responsibilities include managing the onboarding process for new agents, serving as primary point of contact for agent inquiries, coordinating training classes ensuring high attendance by communication methods to attract participants, assisting with marketing office events by creating promotional materials, sending reminders, and leveraging social media and email campaigns to boost attendance.
- Maintain detailed records of agent interactions, onboarding progress, and event participation for reporting purposes.
Zillow Premier Real Estate Agent
Atlanta Communities
10.2020 - 06.2024
- Managed a portfolio of many clients, providing personalized real estate services for buyers and sellers.
- Leveraged Zillow's platform to generate leads, resulting in increased client inquiries and property sales.
- Developed and maintained strong relationships with clients, ensuring high satisfaction and repeat business.
- Utilized Zillow's advertising tools and data analytics to target prospective buyers and sellers.
- Coordinated property showings, negotiations, and closing processes to ensure smooth transactions.
Customer Service Agent
Delta Airlines
01.2005 - 01.2015
- I've represented clients as a Buyer/Listing agent, master contracts and negotiations, manage all real estate transactions, follow up with all leads.
- Answer Zillow calls and convert leads to clients.
- I have also managed Customer Relationship Management Systems in the Inside Sales Department to help manage all communications with both leads and clients.
- Prospect leads from CRM, sign calls, and converting them to appointments for Realtors.
Education
HS Diploma -
Newnan High School
Newnan, GASkills
- Excellent Communication
- Problem Solving
- Attention to Detail
- Multi-Tasking
- Teamwork
- Event Planning
- Marketing and Promotion
- Strong Negotiation
Professional Development
- National Association of Realtors-Atlanta Board of Realtors, Licensed Real Estate Agent, Georgia
- Top 15% Producer for Atlanta Communities, Alpharetta GA, 2022
- Top 15% Producer for Atlanta Communities, Alpharetta GA, 2021
Timeline
Agent Services Coordinator
Bolst Real Estate Inc.
06.2024 - 05.2025
Zillow Premier Real Estate Agent
Atlanta Communities
10.2020 - 06.2024
Customer Service Agent
Delta Airlines
01.2005 - 01.2015
HS Diploma -
Newnan High School
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