Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Griffin

Bainbridge

Summary

Dedicated professional with a strong background in cleaning and customer service, honed at Claudia Clean. Recognized for exceptional attention to detail and effective communication skills, consistently enhancing client satisfaction. Proficient in deep cleaning and sanitization, ensuring a safe and welcoming environment while exceeding productivity goals.

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

9
9
years of professional experience

Work History

House Cleaner

Claudia Clean
02.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Emptied trashcans and transported waste to collection areas.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Sorted, laundered and put away various laundry items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Cashier

Bainbridge Xpress 2
04.2021 - 02.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Certified Nursing Assistant

Donalsonville Hospital
01.2016 - 04.2021
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Education

Nursing Assistant - Nursing Assistant

Bainbridge College
Bainbridge, GA
10.2005

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Health and safety compliance
  • Kitchen cleaning
  • Floor cleaning
  • Glass cleaning
  • Quality assurance
  • Surface sanitation
  • Deep cleaning expertise
  • Payment collection
  • Window cleaning
  • Window washing
  • Clutter removal
  • Wall scrubbing
  • Waste disposal
  • Floor sweeping
  • Furniture treatment
  • Safe chemical handling
  • Odor control
  • Dusting techniques
  • Meal preparation
  • Mold prevention
  • Commercial and residential cleaning
  • Polishing surfaces
  • Carpet vacuuming
  • Surface disinfection
  • Linen care
  • Furniture dusting
  • Laundry functions
  • Safe cleaning with chemicals
  • Interior window washing
  • Teamwork
  • Vacuuming and sweeping
  • Residential cleaning
  • Mopping and sweeping
  • Customer service-focused
  • Excellent oral and written communication
  • Cleaning bathrooms
  • Hospitality background
  • Cleaning techniques
  • Detail-oriented
  • Basic maintenance
  • Safety protocols

Timeline

House Cleaner

Claudia Clean
02.2022 - Current

Cashier

Bainbridge Xpress 2
04.2021 - 02.2022

Certified Nursing Assistant

Donalsonville Hospital
01.2016 - 04.2021

Nursing Assistant - Nursing Assistant

Bainbridge College

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Stephanie Griffin