Michelle Harper
Villa Rica
Summary
Accomplished Shipping and Receiving Manager with a proven track record at Dynotec Industries, enhancing warehouse efficiency and inventory accuracy by overhauling operations layout and implementing a quality assurance program. Skilled in freight management and fostering team collaboration, I significantly reduced shipping errors and improved customer satisfaction through strategic carrier partnerships and meticulous inventory management.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Manager
Dynotec Industries
02.2024 - Current
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Enhanced warehouse efficiency by redesigning layout to streamline flow of goods from receiving to shipping.
- Reduced processing times for inbound shipments, meticulously organizing and expediting unpacking and inventory logging.
- Implemented new software system for managing warehouse operations, enhancing visibility and control over inventory.
Quality/Head of Shipping and Receiving
Gray & White Auto Parts
02.2014 - 09.2023
- Developed strong relationships with carriers, ensuring reliable transportation services for shipments.
- Ensured compliance with all relevant regulations by staying up-to-date on industry-specific rules and guidelines.
- Improved customer satisfaction rates with proactive communication regarding shipment statuses.
- Reduced delivery times for customers through effective coordination with transportation companies.
- Implemented quality control measures to reduce damaged goods and errors in the shipping process.
- Maintained detailed records of all incoming and outgoing shipments for accurate reporting purposes.
- Optimized storage space utilization by reorganizing the warehouse layout for maximum efficiency.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver fleet to accomplish daily local delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Conducted research to address shipping errors and packaging mistakes.
- Created and enforced detailed organization processes to increase quality and service standards.
Education
High School Diploma -
Bowdon High School
Bowdon05-1994
Skills
- Receiving processes
- Warehouse operations
- Order fulfillment
- Freight management
- Shipping procedures
- Invoicing
- Inventory management
- Organizational oriented
Accomplishments
I am very goal oriented and driven for success. I am a great team player and also work well in a sole environment. I am detail specific to invoices, bill of ladings, and other paperwork related to shop. I feel strongly I would be a good fit for your company and a total asset.
Timeline
Shipping and Receiving Manager
Dynotec Industries
02.2024 - Current
Quality/Head of Shipping and Receiving
Gray & White Auto Parts
02.2014 - 09.2023
High School Diploma -
Bowdon High School
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