MICHELLE JACKSON
Stockbridge
Summary
Dedicated HR and Training Professional with extensive leadership experience in employee relations, training and development, process improvements, employment law, performance management and strategic planning. Proficient in full recruitment cycle, including candidate hiring, onboarding and training processes.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Senior Human Resources Manager
Southern States LLC
Hampton, GA
10.2024 - Current
- Streamlined onboarding processes, improving new hire integration and accelerating time to productivity for new employees.
- Collaborated with executive leadership on succession planning initiatives, identifying high-potential employees for future growth opportunities.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Championed change management initiatives throughout the company, enabling smoother transitions during periods of growth or restructuring.
- Led talent acquisition strategies, enhancing recruitment processes and reducing time-to-fill for key positions.
- Developed and implemented employee engagement initiatives, increasing workforce satisfaction and retention rates.
- Managed compliance with labor laws and regulations, ensuring organizational adherence to industry standards and best practices.
HR Manager II (Senior HR Manager)
PVH Corp.
McDonough, GA
04.2020 - Current
- Coached and partnered with senior operations leaders on employee relations concerns and appropriate employee corrective steps and performance management
- Managed Team of 10 HR professionals (Administrative and HRBPs). Advised and support HR Team with employee relation concerns
- Lead recruitment supervisor and recruitment manager in effort to hire key leadership positions
- Drafted and implemented policies, procedures, and employee handbook for over 700 union employees, ensuring compliance and clarity in organizational guidelines.
- Collaborated with business leaders across the organization to gain an understand of company-wide goals and objectives
- Achieved favorable company outcomes with labor union negotiations using collective bargaining strategies.
- Negotiated with labor union to achieve favorable outcomes, enhancing workforce relations and organizational stability.
- Created and implemented safety protocols to successfully reduce workplace incidents.
- Coordinated and Facilitated management training for DEI, performance review, safety, and sexual harassment.
- Identified HR training needs and conducted targeted training for employees and leadership, recommending approaches to align with business objectives and enhance overall performance.
Division Training Manager - Learning & Development
PVH Corp.
McDonough, GA
03.2018 - 04.2020
- Directed training and facilitated training programs and development paths for leads, managers and supervisors
- Assessed skill gaps for employees in GA, AR, PA, NC Facilities and developed training courses to meet identified needs.
- Analyzed effectiveness of training programs at all levels and recommended updates
- Evaluated success of training programs and recommend improvements to upper management to enhance effectiveness
- Communicated all learning and performance objectives, schedules and training assessments to upper management
- Provided training cost information to support budget planning, including expenditures and financial commitments
- Maintained effective and lasting vendor relationships through effective communication and collaboration
- Managed all exempt employee coaching, training and performance improvement actions.
- Researched and obtained relevant course materials to achieve training objectives
- Collaborated with outside parties to deliver educational experiences that met learning objectives.
Human Resources Manager I
PVH Corp.
McDonough, GA
05.2016 - 03.2018
- Developed company personnel policies, standard operating procedures and employee handbooks
- Developed and enforced company policy and procedures relating to all phases of human resources activity
- Audited workplace, employee and management policies and procedures
- Processed unemployment claims and acted as company representative at unemployment hearings
- Participated in Workers Compensation Hearings and Process workers compensation claims in timely manner
- Conducted employee investigations and recommended appropriate disciplinary actions
- Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans
Human Resources Coordinator (Recruitment)
PVH Corp.
McDonough, GA
01.2014 - 06.2016
- Proactively recruited candidates through various methods (i.e. internet, career fair, direct recruiting)
- Restructured recruiting process and streamlined onboarding process to maximize performance and retention
- Attended various employment law meetings to remain current with employment law changes
- Conducted employee investigations and recommended appropriate disciplinary actions in absence of HR Manager
- Developed system to track non-union employee reviews for performance management
- Periodically updated employee handbook as needed
- Accurately prepared government compliance reports and requests for employee data
- Uploaded time records into HR System and made adjustments to create accurate database for payroll processing functions
- Reviewed time records for 600 Full-time and 200 temporary employees to verify accuracy of information
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Edited job position announcements before authorizing post.
- Hosted and organized onsite flu shot clinic to protect workers, reduce seasonal flu transmission and decrease absenteeism and loss of employee productivity caused by illness.
Mathematics Teacher
Henry County Schools
McDonough, GA
07.2013 - 05.2014
- Provided technology based instruction that enhances student's mathematical skills
- Monitored progress and remediated students in need of additional support
- Pursued professional development activities to broaden and deepen knowledge of content and teaching skills
- Created lesson plans in line with state curriculum and school curriculum standards
- Employed a broad range of instructional techniques to retain student interest and maximize learning
Secondary Mathematics Teacher
DeKalb County Schools
Stone Mountain, GA
07.2011 - 07.2013
- Provided opportunities for student enrichment that enhanced student's mathematical skills
- Designed and delivered comprehensive lesson plans, ensuring that each student is able retain and understand materials at hand
- Served as Smaller Learning Communities Ninth Grade Academy Coordinator Supervised Ninth Grade Teachers and Analyzed teacher data and identify teachers in need of additional support or training
- Provided professional development (training workshops) in areas of technology and data analysis and Support academy teachers with development, coordination, and implementation of interdisciplinary projects
- Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning.
Education
MBA - Master of Business Administration
South University
Savannah01-2016
Bachelor of Science - Business Management and Administration
Alabama State University
Montgomery01-2009
Skills
- Training programs development
- Superb interpersonal skills
- Labor Relations
- Managing employee relations
- Investigation skills
- Coaching leadership
- Union Contract Negotiation
- Full Cycle Recruitment
- Training & development
- Knowledgeable in HR Systems (Kronos, UKG, Workday and Lawson)
Affiliations
- Society of Human Resource Management
- Phi Beta Lambda Professional Business Fraternity, Inc.
Certification
Certified Mind Gym Coach and Discovery Insights Facilitator
Timeline
Senior Human Resources Manager
Southern States LLC
10.2024 - Current
HR Manager II (Senior HR Manager)
PVH Corp.
04.2020 - Current
Division Training Manager - Learning & Development
PVH Corp.
03.2018 - 04.2020
Human Resources Manager I
PVH Corp.
05.2016 - 03.2018
Human Resources Coordinator (Recruitment)
PVH Corp.
01.2014 - 06.2016
Mathematics Teacher
Henry County Schools
07.2013 - 05.2014
Secondary Mathematics Teacher
DeKalb County Schools
07.2011 - 07.2013
Bachelor of Science - Business Management and Administration
Alabama State University
MBA - Master of Business Administration
South University