Michelle Jetawo
Atlanta
Summary
Efficient newly graduated medical assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments. Has completed 80 hours of externship at the highly accredited Emir Primary Care in Forest Park, GA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
USAA
10.2023 - Current
- Network with potential customers.
- Educate customers on each type of insurance coverage and make recommendations based on their needs.
- Evaluate current insurance policies and recommend additional coverage when needed.
- Maintain all insurance documents in a confidential way.
Clinical Medical Assistant Extern
Emir Primary Care
08.2025 - 09.2025
- Assisted in patient intake and documentation, ensuring accurate medical records.
- Conducted routine vital sign assessments to support clinical evaluations.
- Prepared examination rooms and ensured availability of necessary supplies for procedures.
- Collaborated with healthcare team to coordinate patient care and address concerns effectively.
- Implemented infection control protocols to maintain a safe clinical environment for patients and staff.
- Educated patients on medication usage and follow-up care instructions for improved health outcomes.
Assistant Manager
PacSun
10.2021 - 06.2023
- Duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.
Catering Coordinator
Newk's Eatery
08.2018 - 04.2019
- Assist manager in generating catering sales.
- Assist in the setup of catering orders.
- Deliver catering orders.
- Manage daily pop up locations across the metro area, special events for local schools, and private client events.
- Work in-store as needed with front of house duties such as register, cleaning, running food and stocking products.
Assistant Store Manager
Charlotte Russe
11.2017 - 04.2018
- Leads team in store activities, advertising and marketing efforts.
- Loss Prevention and monthly inventory.
- Promote sales goals for staff and company practices and special promotions.
- Hiring, coaching and scheduling of team members.
- Other duties: preparing documents, organizing files, managing existing documents, and generally keeping the office organized, tidy, and running smoothly.
- Input inventory numbers.
- Make promo flyers.
Lead Cashier
Ulta Beauty
06.2016 - 08.2017
- Assisting customer with product location and questions throughout the store.
- Managing/Training other cashiers.
- Informing all cashiers of our monetary goals and events daily.
- Informing all customers of current sales and promotions throughout the store.
- Overriding all returns and checking products returned by customers.
Education
High School Diploma -
Dacula High School
Dacula, GAHigh school or equivalent -
Allen High School
Allen, TX01.2009
Skills
- Time management
- Insurance product expertise
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Customer service
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Electronic health
Certification
- Driver's License
- CCMA certification from NHA
- BLS from American Red Cross
Personal Information
- Title: Insurance Agent
- Work Permit: Authorized to work in the US for any employer
Accomplishments
- Recognized for outstanding dedication to patient care.
Languages
YORUBA
Native or Bilingual
Spanish
Timeline
Clinical Medical Assistant Extern
Emir Primary Care
08.2025 - 09.2025
Licensed Insurance Agent
USAA
10.2023 - Current
Assistant Manager
PacSun
10.2021 - 06.2023
Catering Coordinator
Newk's Eatery
08.2018 - 04.2019
Assistant Store Manager
Charlotte Russe
11.2017 - 04.2018
Lead Cashier
Ulta Beauty
06.2016 - 08.2017
High school or equivalent -
Allen High School
High School Diploma -
Dacula High School