Michelle Newman
Augusta
Summary
Dynamic professional with extensive expertise in customer relationship management and document management at Mando Auto Repair. Demonstrated capacity to optimize office organization and ensure data entry precision. Acknowledged for meticulous attention to detail and exceptional time management, consistently producing high-quality outcomes in fast-paced environments. Dedicated to promoting team collaboration and enhancing operational efficiency.
Overview
30
30
years of professional experience
Work History
Food Preparation Worker
Midtown Tavern
Augusta
05.2025 - Current
- Prepared ingredients by washing, peeling, and chopping vegetables for meals.
- Operated kitchen equipment safely to assist in food preparation tasks.
- Maintained cleanliness of workstations to ensure a safe cooking environment.
- Assisted chefs with meal assembly and plating for service readiness.
- Stored food items properly to comply with health and safety standards.
- Followed recipes closely to ensure consistency in food preparation procedures.
- Collaborated with team members to streamline food prep processes efficiently.
- Monitored inventory levels of ingredients to report shortages promptly.
- Worked in fast-paced, ever-changing environment.
- Re-stocked, organized and arranged service and food stations.
- Maintained cleanliness of floors in the kitchen area throughout shift.
- Packaged and stored food products appropriately for proper handling and preservation.
Secretary
Mando Auto Repair
Hephzibah
07.2023 - 07.2025
- Managed appointment scheduling for customer vehicle repairs and maintenance.
- Maintained accurate records of customer interactions and service requests.
- Coordinated communication between customers and mechanics to ensure clarity.
- Assisted in processing invoices and payments for completed services.
- Organized office supplies and maintained a tidy work environment.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Supported inventory management by tracking parts orders and deliveries.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Delivery Driver
Walmart
Augusta
04.2023 - 05.2025
- Delivered customer orders promptly and efficiently across designated routes.
- Operated delivery vehicles safely in compliance with traffic regulations.
- Communicated effectively with customers regarding delivery schedules and updates.
- Collaborated with warehouse staff to organize and load delivery items correctly.
- Managed time efficiently to meet tight delivery deadlines consistently.
- Resolved customer inquiries or issues related to deliveries professionally and courteously.
Administrative Assistant
Executive Exteriors
Highland Village
08.2022 - 03.2023
- Established professional and collaborative working relationships with company associates and external parties.
- Greeted visitors or callers to handle inquiries, or directed them to the appropriate personnel.
- Proofread documents for grammatical accuracy prior to submission.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Maintained files and filing, keeping sensitive information confidential.
- Maintained office inventory by assisting with supply orders.
Food Preparation Worker
Paleo Num Yums
Martinez
08.2021 - 08.2022
- Label containers with contents and date before storing food items in freezers or coolers, and rotate stock so that the oldest items are used first.
- Prepared food items according to established recipes and menus, ensuring proper portioning, and that food safety regulations were followed.
- Maintained cleanliness of the work area and equipment, including washing dishes, wiping counters, mopping floors, and emptying trash receptacles.
- Assisted with prepping ingredients for a variety of menu items.
- Operated kitchen equipment such as mixers, blenders, and slicers, ovens, grills, and steamers in accordance with the manufacturer's instructions.
Accounting Assistant/Tax Preparer
Kitchens Business Solutions
Augusta
12.2012 - 08.2021
- Prepared invoices for billing clients.
- Debited, credited, and totaled accounts on computer spreadsheets and databases, using specialized accounting software.
- Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, and other forms of payment to banks.
- Reconciled credit cards and other corporate accounts.
- Developed and maintained detailed financial records, including accounts payable and receivable, payroll, invoicing, and bank reconciliations.
- Executed various administrative and support duties to assist accounting team members.
- Performed daily cash management activities, such as preparing deposits and processing payments.
- Reconciled records of bank transactions.
- Operated 10-key calculators, typewriters, and copy machines to perform calculations, and produced documents.
- Performed general office duties, such as filing, answering telephones, and handling routine correspondence.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs, and resolve problems.
- Participated in ongoing training to enhance my job skills and knowledge.
Self Employed
Family Affair Services
Augusta
06.2004 - 10.2012
- Provided residential and commercial cleaning services.
Warranty Clerk
Bob Richards Chevrolet
Augusta
04.1995 - 05.2004
- Processed warranty claims and documented customer interactions for efficient record-keeping.
- Coordinated with service departments to resolve warranty-related inquiries and issues.
- Analyzed warranty documentation to ensure compliance with company policies and procedures.
- Communicated with customers to explain warranty terms and conditions effectively.
- Maintained accurate databases for tracking warranty claims and status updates.
- Collaborated with cross-functional teams to streamline warranty processes and improve efficiency.
- Reviewed warranty documents to determine validity of claims and determined whether customer was eligible for coverage.
- Assisted customers with inquiries about their warranties via telephone or email.
Education
Associate of Applied Science -
Georgia Military College
Martinez, Ga03-2022
Diploma - Medical Secretarial
Augusta Technical College
Augusta, GA06-1987
High School Diploma -
Augusta Christian School
Martinez, Ga05-1986
Skills
- Appointment scheduling
- Customer relationship management
- Document management
- Data entry accuracy
- Office organization
- Time management
- Inventory tracking
- Attention to detail
- Team collaboration
- Record keeping
Timeline
Food Preparation Worker
Midtown Tavern
05.2025 - Current
Secretary
Mando Auto Repair
07.2023 - 07.2025
Delivery Driver
Walmart
04.2023 - 05.2025
Administrative Assistant
Executive Exteriors
08.2022 - 03.2023
Food Preparation Worker
Paleo Num Yums
08.2021 - 08.2022
Accounting Assistant/Tax Preparer
Kitchens Business Solutions
12.2012 - 08.2021
Self Employed
Family Affair Services
06.2004 - 10.2012
Warranty Clerk
Bob Richards Chevrolet
04.1995 - 05.2004
Associate of Applied Science -
Georgia Military College
Diploma - Medical Secretarial
Augusta Technical College
High School Diploma -
Augusta Christian School