Michelle Nolen
Richmond Hill
Summary
Dynamic professional with over 25 years of experience as co-owner and office administrator of a thriving podiatry practice, demonstrating exceptional leadership, operational management, and team development skills. Proven expertise in communication, organization, and problem-solving facilitates the creation of efficient systems while fostering positive relationships with diverse groups. A strong background in classroom management, scheduling, and student support complements extensive healthcare leadership experience. Eager to leverage this diverse skill set to transition into a full-time teaching role while actively pursuing opportunities to obtain a teaching license.
Overview
25
25
years of professional experience
Work History
Co-Owner & Office Administrator
Dr. Thomas H. Nolen, DPM, PC
01.1998 - 01.2023
- Directed all aspects of medical office operations, including staff hiring, training, and performance management.
- Oversaw budgeting, financial planning, accounts receivable, and payroll, ensuring accuracy and compliance with tax codes.
- Negotiated contracts with vendors and suppliers, monitored supply inventory, and streamlined purchasing processes.
- Developed and enforced policies and procedures to maintain compliance with state regulations and optimize workflow.
- Set pricing structures based on market analysis and emerging industry trends to remain competitive.
- Maintained comprehensive and confidential patient records, including medical history, laboratory results, and billing information.
- Generated weekly financial reports summarizing revenue, accounts receivable, and key performance metrics.
- Performed quarterly tax preparation and filing for the practice.
President & Treasurer
Centralia Cultural Society
01.2010 - 01.2017
- Led board meetings, strategic planning sessions, and community initiatives for a regional nonprofit organization.
- Designed and implemented policies, procedures, and long-term growth strategies.
- Organized charity events and fundraisers, significantly increasing donor engagement and contributions.
- Built relationships with local stakeholders to enhance visibility and impact of cultural programming.
Substitute Teacher
Trinity Lutheran School
01.2004 - 01.2012
- Delivered classroom instruction across multiple grade levels in the absence of full-time teachers.
- Maintained accurate attendance and performance records for students.
- Promoted positive classroom behavior through effective communication and management strategies.
Education
Bachelor of Science - Business
McKendree University
Lebanon, IL01.1995
Skills
- Healthcare & Business Operations Management
- Budgeting, Payroll, & Financial Oversight
- Microsoft Dynamics NAV
- Cash Flow Planning & Bookkeeping
- State & Federal Tax Compliance
- Strategic Planning & Policy Development
- Event & Fundraising Leadership
- Fluent in German
- Exceptional Written & Verbal Communication
- Classroom management
Timeline
President & Treasurer
Centralia Cultural Society
01.2010 - 01.2017
Substitute Teacher
Trinity Lutheran School
01.2004 - 01.2012
Co-Owner & Office Administrator
Dr. Thomas H. Nolen, DPM, PC
01.1998 - 01.2023
Bachelor of Science - Business
McKendree University
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